QA Analyst

QA Analyst (US Shift)

The Quality Assurance Analyst is a professional with a strong background in a technology field, such as Computer Science, Web Development or Design (for creative QA), and is responsible for certifying that all project deliverables meet quality goals. 2+ years of experience in the field are required.

Key Responsibilities

Academic Background:

Degree or similar in: Programming, Computer Science, Web Development, Software Engineer, Information Technology.

Quality Assurance (QA)

• Ensures that development processes are followed.
  
• Looks for improvement opportunities.
  

Quality Control (QC)

• Creation of test plans and test cases to verify and validate project requirements.
  
• Integrated testing across browsers and environments (development, testing and production).
  
• Estimation and scheduling of testing efforts.
  
• Creation of automated reusable testing assets that meets industry standards.
  

Soft Skills

· Managing Work

o Defines clear, reasonable project goals for team members.

o Ensures alignment of scope and objectives to stakeholder expectations.

o Assists in design of surveys, preparation and conduct of interviews, and planning and facilitation of focus groups

o Proactively shares leading ideas and relevant research with clients in support of their business model

· Communicating Effectively

o Chooses grammar, language, vocabulary and tone that are appropriate to the audience.

o Provides supporting charts and graphs for documents and presentations.

o Builds credibility through sharing knowledge, insights and expertise.

o Respects and values other perspectives who have different styles and cultural backgrounds.

· Creating Business Value

o Develops working relationships with peers, team members and other stakeholders to develop better solutions.

o Suggests innovative and more effective ways to address issues and challenges and accomplish team tasks to overcome obstacle

o Applies learnings and best practices from previous projects/processes for efficiencies in existing methods and processes.

o Applies prior experiences to analyze an issue and applies best practices to solve them.

· Building & Maintaining Relation

o Acknowledges when wrong and takes steps to learn from it.

o Alerts supervisor to potential issues and works to find solutions to overcome issues.

· People Management.

o Maintains positive and professional work relationships with others in the team, create a team work environment and support others on their assignments.

o Understands the team goals and prioritizes tasks to meet them.

o Understands learning styles for improving knowledge and skills in self and others.

o Regularly monitors and tracks performance against targets.

o Provides support to team members in areas of expertise.

o Approaches change with a willingness to learn

Pluses

· Knowledge of automation testing tools.

· Specialization in Quality Services (Six Sigma, IEEE, ISO, CMMI, ISTQB, CSQE).

Required Experience

• At least 2 years of proven experience working with software developers and project teams.
  
• At least 2 years of proven experience writing and executing test scripts.
  
• Experience running manual and automated tests.
  
• Experience analyzing business requirements and performing different types of testing: stress, performance, functional, end-to-end testing.
  
• Experience testing in different environments including web, mobile and responsive sites.
  
• Experience writing bug reports and providing objective feedback to software developers.
  
• Experience designing tests to identify and mitigate risks.
  
• Ability to work on multiple projects at the same time.
  
• Ability to communicate findings to technical and non-technical colleagues.
  
• Provide knowledge transfer and liaising with project teams in other parts of the world.