QA Analyst

POSITION PURPOSE

The primary responsibility of this position is to analyze, verify, and validate artifacts and deliverables, procedures, and processes; regularly providing risk assessment and other feedback to management to mitigate risks, identify and address gaps, and recommend improvements throughout the Software Development Lifecycle (SDLC) ensuring a consistent optimal level of quality for all deliverables. The position will verify the quality of the source code, via inspection, manual testing, automated testing, using tools, creating test files, creating test cases and inspecting test results.

The Quality Assurance Analyst relies on a broad skill set of technical experience, industry knowledge, judgment, and continual skill development to plan and accomplish goals; regularly performing and managing time against a variety of complicated tasks with varying priorities under general supervision.

• Review and analyze artifacts and deliverables throughout the SDLC
• Provide risk assessment and other feedback throughout the SDLC
• Map requirements to functional design elements and/or system workflows
• Map functional design elements to rule sets and tests for test case and test script creation
• Create manual and automated test cases and test case scripts
• Troubleshoot complex setups to isolate, determine, and report defect root cause
• Provide feedback and risk assessment on potential defects and functional/requirement gaps
• Document defects with detail, accuracy, and conciseness while ensuring defect reproduction
• Perform automated and manual testing, analyzing, and documenting associated results
• Review user documentation for accuracy of implemented functionality descriptions

• Performs simple and moderately complex tasks independently
• Consistently delivers quality work during allotted task completion timeframes
• Proven ability to take on additional responsibilities with a positive attitude
• Proven ability to recommend improvements and implement solutions
• Demonstrates appropriate knowledge and proficiency
• Excellent core value performance

EDUCATION/CERTIFICATION:

• BS degree in Computer Science and/or demonstration of equivalent experience is required

REQURIED KNOWLEDGE:

• Basic to advanced knowledge of computer software and hardware
• Basic to advanced knowledge of software development and the SDLC
• Basic to advanced knowledge of troubleshooting and testing methodologies

EXPERIENCE REQUIRED:

• Experience in Quality Assurance is preferred but not required

SKILLS/ABILITIES

Required:

• Strong attention to detail
• Strong analytical aptitude
• Excellent troubleshooting skills
• Ability to systematically analyze new and/or existing software functionality
• Ability to create and maintain databases using MS SSMS
• Excellent written and verbal communication skills
• Ability to write clearly and concisely
• Ability to interact cohesively in a team environment
• Ability to read, understand, and interpret a variety of internal and external documentation
• Ability to use available reference materials to exhaustively research software functionality
• Ability to work in a dynamic and fast-paced environment, with time-sensitive deadlines
• Dedication to honoring commitments
• High degree of integrity
• Positive attitude
• Self-motivated
• Self-disciplined
• Collaborative
• Innovative
• Adaptive

Preferred:

• Ability to create, read, and understand Visual Basic 6.0 source code
• Ability to create, read, and understand Visual Basic .NET source code
• Ability to create, read, and understand C# source code
• Ability to create, read, and understand EDI transactions such as X12 formats
• Ability to create, read, and understand TSQL
• Experience with automated testing software and methodologies
• Experience in the healthcare payer claims processing industry

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

• Ability to access, input, and retrieve information from a computer
• Capacity to communicate adequately, in person or via telephone, in a manner, which can be understood by those with whom the Quality Assurance Analyst is speaking
• Capability of dialing or otherwise using a telephone to place and receive telephone calls
• Willingness and capacity to sit or stand for minimum periods of one hour at a time
• Capacity to pick up, leaf through and read books and files and other materials
• Ability to reach forward, up, down and to the side in order to move equipment up to 40 lbs
• Willingness and ability to maintain regular attendance for normally scheduled hours, to work extended hours and to be flexible to work additional days as necessary (i.e., potential evening and/or weekend schedule)

Ability to tolerate:

• Office noise
• Simultaneous tasks
• Semi-enclosed areas
• Central heating and air conditioning
• Video Display Terminals (VDTs)
• Florescent lighting
• Recycled air
• Dust

The key physical requirements for this position include the ability to move freely through an office environment, use of standard office equipment including PCs, Fax Copiers and Phone Systems.

REASONING ABILITY:

• Ability to work with others and compromise on issues
• Possesses and uses excellent diagnosis/troubleshooting skills
• Ability to identify problems and think through potential solutions communicating and/or escalating as appropriate

MATHEMATICS ABILTIY:

• Basic to advanced mathematics with an understanding of basic to complex software logic

LANGUAGE ABILITY:

• Capacity to communicate adequately, in person or via telephone, in a manner, which can be easily understood by those with whom the Quality Assurance Analyst is speaking

Position Details:

Position Location: Hybrid

Position Status: Full-Time/Exempt

Benefits: Competitive Healthcare Package; Medical, Dental, Vision and 401K

Competitive Vacation and Sick Time Package

Salary Range: $58,700 - $70,000 Depending on Experience

It is the policy of Plexis Healthcare Systems, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.