QA/QC Manager

JOB DESCRIPTION

·Implement all relevant procedures described in the Quality Management System (QMS) and

ensure compliance.

· Ensure that all in-house systems and procedures are updated, revised and modified to meet the

needs of external certification bodies.

* Respond to customer complaints putting in containment actions, full analysis, poka-yokes (error

proofing),and implementing short-term and long-term countermeasures.

· Champion a program for the implementation and sustainment of a continuous improvement

culture.

Act as a point of contact for warranty issues.

* Update quality documentation and communicate to carry forward lessons learned from quality

concerns in new customer contracts.

•Ensure that all necessary systems and procedures are in place to satisfy all customer

requirements and audits.

•Introduce new systems and procedures where appropriate

e Train others in all aspects of the quality system and application of procedures. • Undertake internal and process audits of the Quality Management System (QMS).

· Management of the Quality Engineers and Technicians in the sign-off of parts and the resolution

of internal/external quality concerns.

· Establish and refine quality sign-off instructions, standards and documentation. • Report against agreed quality metrics on a monthly basis.

Lead regular inspection meetings with representatives from appropriate departments to establish

an action plan for improving build quality.

* In conjunction with the Supplier Quality Assurance function, reduce the effect of non-conforming

supplier materials on the production area quality.

* Stay current and up to date on any changes that may affect the supply and demand of needed

products and materials and advise others of any impact.

Identify business improvement opportunities within the organisation

Job Type: Full-time

Pay: AED13,000.00 - AED13,500.00 per month