QC Engineer - Calibration

To maintain and continuously improve the quality management system (QMS) so the calibration lab consistently produces technically valid, traceable, and reliable results in compliance with ISO/IEC 17025:2017.

Quality Management System (QMS) Control

• Maintain the ISO 17025 quality manual, procedures, and forms.
• Ensure all documents are controlled, current, and properly approved.

Internal Audits & Corrective Actions

• Identify nonconformities, and respond to corrective/preventive actions (CAPA), as and when needed.

3. Proficiency Testing & Interlaboratory Comparisons

• Coordinate proficiency testing (PT) and interlaboratory comparisons (ILC) for each calibration discipline.
• Review PT/ILC results and handle any outliers or unsatisfactory performance through corrective actions.

4. Control of Nonconforming Work

• Manage any cases where calibration results may be invalid or questionable.
• Ensure affected customers are notified and proper steps (retesting, recalls) are taken.

5. Equipment & Calibration Traceability

• Verify all lab reference standards and measuring instruments are:
• Calibrated on schedule,
• Traceable to national or international standards (SI units), and
• Have calibration certificates reviewed for validity and uncertainty.
• Maintain equipment calibration status records.

6. Measurement Uncertainty & Method Validation

• Review or approve uncertainty budgets for calibration procedures.
• Participate in or verify method validation or verification studies.
• Ensure methods are fit for purpose and documented.

7. Training & Competence

• Maintain competence records for all technical staff.
• Organize training, skill verification, and authorization for specific calibration scopes.
• Ensure staff are familiar with relevant ISO 17025 clauses.

8. Quality Control (QC) Checks

• Oversee intermediate checks, repeatability tests, and reference standard verifications.
• Ensure ongoing monitoring of measurement validity.

9. Customer Feedback & Complaints

• Collect and review customer feedback.
• Investigate complaints and document actions taken.

10. Management Reviews

• Prepare data for annual management reviews, including:
• Audit results
• PT/ILC outcomes
• Complaints
• QC data
• Improvement activities
• Draft management review minutes and track actions.

11. Accreditation & External Audits

• Act as the main contact with accreditation bodies.
• Prepare for and coordinate external assessments.
• Ensure prompt closure of any nonconformities raised by assessors.

12. Continuous Improvement

• Identify opportunities to improve processes, documentation, and customer satisfaction.
• Support implementation of lean or digital systems to strengthen traceability and efficiency.

Job Type: Full-time

Application Question(s):

• How many years of experience you have with ISO 17025?