QLTY & RELIABILITY TECHNICIAN I

TE Connectivity’s Quality and Reliability Engineering Teams analyze the ability of product and production systems to comply with customer and contractual requirements through established reliability factors. They design & recommend revisions and install quality control systems, develop, and document analytical methods for establishing reliability of products and their components and conduct analysis on relative reliability with regards to cost, structure, weight, maintainability, facility of production, and availability of materials and equipment.

They are responsible for policies and practices to comply with applicable government regulations and industry requirements related to product environmental compliance, the implementation and management of technical and testing standards and specifications, quality control and reliability programs governing materials, product and processes, resulting in the optimization of material and labor, as well as failure analysis, root cause, corrective action and customer communication.

This position requires access to information that is subject to stringent controls under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants must be a U.S. citizen or national, U.S. lawful permanent residents, persons granted asylee status in the U.S., or persons admitted into the U.S. as a refugee.

Responsibilities:

• As a Quality Control Technician in the Wire and Cable Area you will play a hands-on role in verifying and validating the quality of new product builds of wire and cable through inspection, auditing, and issue detection.
• Your focus will be on ensuring that early-stage builds meet internal and customer quality standards before scaling up production.
• Will interact closely with Quality Managers and manufacturing and development engineering assembly teams to ensure risks are detected and addressed at the earliest phase of the wire and cable construction.
• You will also assist in generating Product Quality Plan documentation that outlines quality requirements and inspection points throughout the product lifecycle.
• Perform in-process and final quality audits through visual, dimensional, and functional checks to verify conformance to assembly drawings, BOMs, and work instructions.
• Check work instructions, build travelers, and inspection records for accuracy and completion.
• Audit assembly processes for adherence to specifications, workmanship and IPC standards.
• Record, classify, and escalate quality issues in real time using the defined QMS tools.
• Work closely with engineers and technicians to identify root causes and validate corrections.
• Support First Article Inspections (FAI) and validate rework effectiveness.
• Monitor and track key NPI quality metrics like scrap and COPQ.
• Provide feedback on design or process issues encountered during audit and inspection.
• Assist in training build operators and technicians on quality criteria and defect awareness.

• High School Diploma or equivalent required
• Able to read and interpret engineering drawings, BOMs, and assembly documentation
• Basic understanding of defect categorization, rework tags, and NCR (Non-Conformance Reports) processes
• Strong attention to details and ability to clearly communicate quality nonconformance findings to both operators and engineers
• Basic computer proficiency for data entry, documentation and reporting (Office)
• 0 – 3 years of hands-on experience in quality inspection or NPI support role
• Experience with hands-on inspection tools (e.g., calipers, microscopes, multimeters)
• Diploma or technical certification in Electronics, Mechanical, or Quality disciplines (preferably)
• Proactive and willing to learn
• Flexibility to work in a fast-paced, high volume, and diverse environment across functions to produce expected results.
• Able to work as business needs requires, which may include over time, occasional weekends
• Able to lift to 25 pounds to perform tests.