QNB3552 - Vice President - Corporate Relationship Management (Saudization)

QNB3552 - Vice President - Corporate Relationship Management (Saudization)

Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Summary

The incumbent will be primarily responsible for managing on a day-to-day basis a portfolio of existing and potential Senior/large corporate customers to meet assigned financial targets of assigned country location. Incumbent is expected to develop and profitably manage banking relationships for business customers within their geographic territory or industry/customer portfolio. This position functions as the primary resource for extension of the full range of bank products and services applicable to the business customer.

Main Responsibilities

• Play a major role in the implementation of the strategies and plan to achieve all set volume, revenue and profit targets for the Corporate Banking function within the assigned country location.
• Come up consistently with business ideas to help boost revenues.
• Develop Key Performance Indicators (KPIs) for the purpose of performance monitoring and quality measurement of the Corporate Banking Unit and monitor their achievements on a periodic basis.
• Observe and promote cost consciousness and efficiency, and enhance productivity to minimise costs, avoid wastes, and optimise benefits for the bank.
• Act within the limits of the powers delegated to the incumbent and adheres to QNB policies.
• Develop and manage on a day-to-day basis potential corporate customers and assigned portfolio of existing customers to meet assigned financial and non-financial targets in compliance with established QNB credit policies, procedures and standards.
• Build and maintain strong and effective relationships with all related functions / units to achieve assigned goals / objectives.
• Responsible for the day to day management of the Relationship Manager (RM) and Assistant Relationship Manager (ARM).
• Responsible for business development and origination as well as credit recommendations in favour of selected local and regional corporations.
• Provide timely and accurate information to the Head of Corporate & Institutional Banking and head office regarding credit and compliance issues in local and regional markets.
• Provide timely and accurate information to the external and internal auditors when required.
• Assist customers in all their queries on Bank's product and seek solution to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Prepare comprehensive credit proposals for new/prospect customers that adequately address all relevant risk factors and satisfy minimum acceptable standards of CPM.
• At least one month before expiry, prepare comprehensive credit review for existing portfolio's that adequately address all relevant and current risk factors and the latest developments in the industry, market and business.
• Stress and document periodic calling on customers to capture ongoing businesses and encourage reliance on QNB.
• Strive to manage accounts to enhance utilisation of lines.
• Restrict excess/casual facilities and maintain the relationship within the approved boundaries.
• Identify and report on all negative events and early signals on potential problematic accounts/relationships.
• Obtain all requisite facility and account documentation to ensure each customer's file is current with valid legal documentation to secure the bank's interests.
• Coordinate with line departments and counterparts to communicate, discuss and resolve problems in a teamwork fashion.
• Encourage and recognise the importance of thinking out-of-the-box within the team.
• Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.
• Identify development opportunities and activities for staff and facilitate/coach them to improve their effectivity and prepare them to assume greater responsibilities.
• Comply with all applicable legal, regulatory and internal compliance requirements including Group Compliance Policies and AML & CTF, Anti Bribery and Corruption, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy.
• Understand and effectively perform your role under the Three Lines of Defence principle to identify, monitor, manage and report risks.
• Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
• Maintain appropriate knowledge to ensure full qualification to undertake the role.
• Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
• Attend mandatory seminars as instructed by the Bank.
• Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
• Maintain high professional standards to uphold QNB's reputation and strengthen its market leadership position.
• All other ad hoc duties/activities related to QNB that management may request from time to time.

Education and Experience Requirements

• University graduate (Bachelor's degree) preferably with a Major in Finance, Banking, Economics, Mathematics, or Business Administration (related field of study); Masters preferred.
• Excellent oral and written communication skills (including report writing) in English.
• Arabic, French or applicable local language highly desirable.
• Ideal candidate should possess relevant relationship management experience built on sound credit background, with 12 years additional relevant banking experience.
• Good knowledge of the banking and commercial environment of the country.
• Ability to solve problems and adopt a hands on role to meet financial targets.
• Computer literate able to compose own correspondences/ reports using bank standard applications.
• Good oral and written communication skills both in local and English language.

Application Requirements

• Resume/CV
• Copy of your Passport
• Copy of Education Certificate

Seniority level

Executive

Employment type

Full-time

Job function

Business Development and Sales

Industries

Banking