Quality Analyst – Business Development Team

Key Responsibilities:

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  Monitor and evaluate BD team interactions to ensure quality and process adherence.

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  Audit calls, presentations, and proposals for alignment with business goals.

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  Review RFPs and proposals for customization and value.

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  Collaborate with the BD team to improve outreach and client engagement.

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  Identify training needs and provide performance feedback.

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  Track KPIs, analyze trends, and recommend improvements.

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  Support CRM updates and maintain quality documentation.

Skills & Requirements:

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  Minimum 1 year of experience in inside sales or business development (US/UK market).

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  Strong understanding of sales pipelines and lead management.

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  Excellent written and verbal communication skills.

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  Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).

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  Detail-oriented, analytical, and team-focused.

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  Knowledge of B2B market trends and customer behavior.