Quality Analyst, Call Auditing MT TL

Designation : Quality Analyst, Team Lead

Location : Koramangala, Bangalore.

Shift : Day Shift

Work Experience: minimum 2 - 3 years, as a Team Lead.

Candidate should be fluent in English & Hindi with below languages

Should have good analytical skills Identify root causes by regular RCA with the TLs Handle escalations:

Regional Languages should know along with English & Hindi,

Should have exp. in Auditing the Calls

Should have Excellent Communication skills

Exp. in Team Management.

Mode of interview- face to face

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Job Type: Full-time

Pay: ₹40,000.00 - ₹45,000.00 per month

Benefits:

• Provident Fund

Experience:

• total work: 1 year (Preferred)

Work Location: In person