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Quality Analyst-Sales

JOB_REQUIREMENTS

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Salary

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1-3
Noida
Full-Time

Key Responsibilities:
  • Conduct regular audits of sales interactions to ensure adherence to company standards and compliance requirements.
  • Analyze performance data and generate reports highlighting key insights and areas for improvement.
  • Assist in the development and delivery of training programs aimed at enhancing the skills and knowledge of the sales team.
  • Analyze sales performance data, including key metrics and KPIs, to identify trends, areas for improvement, and opportunities to enhance sales outcomes.
  • Evaluate the effectiveness of sales representatives in terms of product knowledge, communication skills, objection handling, and compliance with sales scripts.

Required Skills:
  • Proven experience in sales quality audits and escalations.
  • Strong analytical skills with the ability to interpret data and draw actionable insights.
  • Excellent communication and interpersonal skills.
  • Proficiency in using quality monitoring tools and software.

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