Quality Analyst User Quality

Ready to get shit done?

Take Ownership

As a Quality Analyst User Quality, you will:

• Take ownership of quality checks for operational tasks like legal account restrictions, blocked users, and transaction reviews.
• Spot process gaps and fix them with simple, effective, data-driven solutions ✍️
• Leverage AI to speed up checks and improve accuracy across our quality processes
• Keep the user’s perspective at the center, ensuring a smooth and secure experience every time ✨

This challenge is perfect for you if

• You have experience with compliance tasks such as legal account restrictions, blocked users, or transaction reviews.
• You’re confident working with data and can use Looker dashboards to find insights.
• You easily spot process gaps and know how to create smart solutions.
• You’re comfortable using AI tools to improve quality and automate routine checks.
• You communicate clearly in English and work well with a global team

Curious to see how we make life easy? - try the bunq app, it only takes 5 minutes to sign up.

Your space to perform

We give you the space and the tools you need to succeed

Great, international colleagues who share your mindset

‍ Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.

Flex Benefits: €70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle.

Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices ) (In Turkey)

Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration

We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office.

A MacBook so you can Get Shit Done with us

Monthly contribution to your phone and internet bills (in Turkey)

Friday drinks and other celebrations - bunq style

All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace.