Quality and Compliance Coordinator - PACE West LA

We truly value our employees and are committed to their success! We offer long-term employment opportunities with job stability, as well as support and encouragement for career growth and advancement. Our comprehensive benefits package includes Health, Dental, and Vision insurance, Paid Time Off, 9 Paid Holidays, a 403(b) Retirement Plan with company matching, and company-paid Life Insurance. Join our team and experience a workplace culture that fosters teamwork, growth, and support!

The Brandman Centers for Senior Care (BCSC), a Program of All-inclusive Care for the Elderly (PACE), provides high-quality, comprehensive healthcare services. We are a program of Los Angeles Jewish Health, renowned for providing quality care to vulnerable seniors.

The responsibilities of the Quality & Compliance Coordinator include, but are not limited to:

Responsibilities:

• Collaborate with the Director of Quality & Compliance to maintain communication with CMS and compile quality data in HPMS/CMS systems.
• Assist in aggregating, analyzing, and reporting data related to participant risk and care processes for the BCSC Annual Quality Assurance and Performance Improvement Program.
• Review electronic medical records and identify trends, developing corrective actions/improvement plans in collaboration with Program Directors.
• Coordinate case reviews, quality improvement processes, and support the development and implementation of the organization’s QI Work Plan.
• Prepare documents and minutes for quarterly QI meetings and related subcommittee meetings.
• Conduct annual Family Satisfaction Surveys, aggregate and analyze results, and report findings to management and committees.
• Ensure compliance with HIPAA and PACE regulations, assist in audits, and track in-service learning for PACE staff.
• Support participant grievance and appeals processes, track participant data, and manage quality assurance activities related to enrollment and disenrollment.
• Serve as the BCSC Safety Officer, reporting safety concerns and ensuring a safe environment for all.
• Participate in continuous improvement efforts, staying updated on best practices and applying knowledge to the QI process.
• Promote participants’ rights and collaborate effectively with staff, peers, and contractors to meet organizational goals.

Experience and Skills:

Degree and Diplomas: Bachelor’s Degree in any field or equivalent experience.

Certificates & Licenses: Verification of completion of CPR (BLS) and first aid training. TB screening and successful completion of a health examination by a hospital-designated nurse practitioner or physician required for employment.

Experience: Minimum of one year of experience in Quality Improvement. Professional experience administering, aggregating, and analyzing data and survey results.

Skills & Aptitudes: Strong written and verbal communication skills. Proficient in Microsoft Office products, particularly Excel and PowerPoint. Attention to detail, accuracy, and consistent follow-through. Ability to work within an Interdisciplinary Team. Strong interpersonal skills and ability to collaborate with professionals at all organizational levels. Sensitivity to the health beliefs and needs of a multi-ethnic, aging population. Age-specific competency in working with the elderly. Exceptional organizational and analytical skills, including data collection, survey administration, and reporting. Excellent report writing skills.

Join Los Angeles Jewish Health and make a meaningful impact in the lives of seniors in our community. Become part of our compassionate team, dedicated to providing exceptional care and support. Apply today and start making a difference!