Quality Assurance Director

Job Title: Director – Quality Assurance (Healthcare)

Department

Quality and Compliance

Industry

Healthcare / Hospitals / Health Systems / Specialty Care Centers

Location:

Hyde park - Sheraton

Experience

15+ years in healthcare quality, compliance, or auditing roles

Job Summary

The Director – Quality Assurance is responsible for developing, implementing, and leading a comprehensive quality assurance and audit framework across all departments . The role ensures compliance with regulatory, clinical, and operational standards while driving continuous quality improvement, patient safety, and organizational excellence.

Key Responsibilities

Quality Governance & Strategy

• Develop and lead the organization-wide Quality Assurance and Audit strategy
• Establish quality standards, policies, SOPs, and performance indicators across all departments
• Ensure alignment with patient safety goals, clinical excellence, and regulatory requirements
  
  

Internal Audits & Compliance

• Plan, conduct, and oversee internal quality audits across clinical, nursing, diagnostics, administration, HR, finance, facilities, IT, and support services
• Identify gaps, risks, and non-conformities and recommend corrective and preventive actions (CAPA)
  
  

Clinical & Non-Clinical Quality Oversight

• Monitor clinical quality indicators, patient safety metrics, infection control, and outcomes
• Review adherence to clinical protocols, patient care pathways, and documentation standards
• Oversee quality in non-clinical functions including procurement, supply chain, billing, medical records, and housekeeping
  
  

Continuous Quality Improvement (CQI)

• Lead quality improvement initiatives using methodologies such as Lean, Six Sigma, PDSA, or Root Cause Analysis
• Drive a culture of continuous improvement and accountability across departments
• Facilitate quality review meetings, audits, and management reviews
• Ensure timely closure of audit findings and sustained compliance
  
  

Training & Awareness

• Design and deliver quality, compliance, and audit-related training programs for staff
• Build quality awareness and ownership among clinical and non-clinical teams
  
  

Reporting & Leadership Advisory

• Prepare and present quality dashboards, audit reports, and risk assessments to senior leadership and the Board
• Advise leadership on quality risks, improvement priorities, and regulatory changes
  
  

Required Qualifications

• Master’s degree in Healthcare Management, Quality Management, Nursing, Medicine, or related field
• Extensive experience in healthcare quality assurance, auditing, or compliance
• Proven experience auditing multiple departments within a healthcare organization
• Excellent analytical, documentation, and reporting skills
  
  

What We Offer

• Senior leadership role with enterprise-wide impact
• Competitive compensation and benefits
• Supportive, mission-driven healthcare environment
  
  

Interested Candidates can apply on : monica.wassim@coaholding.com