Quality Assurance - Field Representative

Job Summary:

• Visit assigned service locations regularly.
• Conduct audits and training sessions.
• Gather customer feedback and market research data.
• Prepare and submit reports on activities and performance.
• Maintain accurate records and documentation.
• Comply with company policy and procedures.

General Requirements:

• Saudi national is preferred.
• High school diploma or equivalent required. An associate degree in automotive technology, business, or a related field is preferred.
• 2-4 years of experience in a customer service or technical role within the automotive industry.
• Valid driver's license with a clean driving record.
• Must be willing to travel extensively throughout a designated territory.
• A basic understanding of automotive systems and operations is preferred.
• Ability to join immediate or within 1 month is preferred

Required skills:

• 2-3 years of experience in a customer service or technical role within the automotive industry.
• Bilingual in Arabic and English
• Robust analytics and reporting skills.
• Excellent communication and interpersonal skills.
• Problem-solving skills
• Manage time effectively and prioritize tasks in a fast-paced environment.
• Self-motivated and able to work independently with minimal supervision.
• Willing to adjust to changing priorities and deadlines.
• Focus on customer needs and expectations.
• Knowledge of relevant governmental regulations & industry standards.
• Proficient in Microsoft Office Suite and other relevant software applications.

High school diploma or equivalent required. An associate degree in automotive technology, business