Quality Assurance Lead

Position Description: W orks with all departments to ensure company’s quality standards and procedures are met.

Major Areas of Responsibilities Include:

Quality

Supports Quality Manager in documentation & resolution of customer-related quality issues
Trains teams in quality issue resolution and understanding of quality goals
Develops and implements QC documentation and procedures
Maintains a current and accurate training database
Trains teams and new hires on new and relevant documents and work instructions.
Manages document control, including web-based document control systems (KMS)
Inspects and evaluates procedures and processes for production
Supports Quality Manager in reporting status of quality system for management review
Assists in writing and monitoring corrective & preventive action reports
Creation of Certificates of Compliance (COC) for all finished products as required
Maintains daily QC inspection records
Maintains quality management system
Performs other duties as assigned

Logistics

Scheduling and management of all outbound customer shipments within Mauser’s Logistics portal and customers’ portals, as required
Creation of international shipping documentation: commercial invoices, USMCA documents
Creation of small package shipments for samples and customer orders
Maintenance of shared shipping calendar

Production and Operations Support

Creates production work order packs and stages them for production, including printing bundle labels for finished products
Daily updates to production schedule with previous day’s production quantities
Enters scrap from previous day’s production into SAP
Receives completed production paperwork daily from shop floor and prepares it to go to shipping when the order is due to ship

Required Knowledge, Skills, and Abilities: