Quality Assurance Manager

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Quality Assurance Manager – Summary

The Quality Assurance Manager leads and maintains the ISO/IEC 17025 and 21 CFR (Parts 11, 210, 211, 610, 820) quality systems, ensuring continuous compliance across IT, Facilities, and laboratory operations. This role oversees data integrity, equipment qualification, and all regulatory registrations and certifications.

The QAM manages the Qualtrax Document Management System, approves quality documentation, and co‑approves major system changes. They direct internal audits, oversee non‑conformances, lead root cause investigations, and manage proficiency testing to support accreditation. The position also serves as the primary quality representative during customer, regulatory, and accreditation audits.

Additional responsibilities include leading quality control improvements, conducting management reviews, and ensuring staff understanding of quality requirements through communication and training.

Required

• Bachelor’s degree in a related field
• Minimum 5 years of Quality Assurance experience

Preferred

• Experience in ISO/IEC 17025, cGMP, and FDA‑regulated environments
• Experience with pharmaceutical or medical device manufacturing/testing

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.