Quality Assurance Manager

Quality Assurance Manager

Location: Swedesboro, NJ

Reports to: Sr. Manager, Quality Assurance

About Thomas Foods International, USA

Thomas Foods International, USA is raising the standard in premium protein production. As a world leader and home to the #1 brand in lamb and goat , we deliver sustainably sourced, high‑quality proteins to customers across retail, foodservice, and manufacturing — and we do it with passion, purpose, and a customer‑first mindset.

Our portfolio includes pasture‑raised lamb, organic and grass‑fed beef, free‑range goat, milk‑fed veal, and specialty exotics , all supported by rigorous quality standards and trusted global sourcing. We're committed to innovation, continuous improvement, and the craftsmanship that sets us apart in a global industry.

As part of Australia’s largest family‑owned meat processor , TFI USA blends global strength with local expertise , powered by advanced U.S. operations and a rapidly expanding national footprint. Safety isn’t just a priority here — it’s who we are. And it shows: TFI USA earned two national safety awards in the past two years , reflecting our unwavering commitment to protecting our people and raising the standard across the industry.

At TFI USA, you won’t just join a company —

You’ll join a team that’s shaping the future of premium meat proteins!

About the Job

Reporting directly to the Sr. Manager, Quality Assurance the QA Manager role is a high‑visibility, high‑impact leadership role within the Quality Department at TFI USA.

This is your opportunity to lead, influence, and innovate . You’ll partner with leaders across the plant, coach employees and bring new ideas to life. If you’re energized by continuous improvement, the ability to make a difference, being part of a dynamic team of leaders, and working for an employer of choice - then this with role is for you !

Duties & Responsibilities

• Ensure food safety compliance with local, city, state, and federal requirements.
• Assist with managing the facility’s food safety/HACCP plans, including conducting raw material and finished product hazard analyses and supplier risk assessments to ensure regulatory compliance.
• Ply an active part in the follow-up, review, and execution of the Quality manual and pre-requisite programs.
• Create and manage SQF systems as an SQF practitioner.
• Assist with documentation, preparation, and participation of internal and external regulatory and certification audits (e.g., SQF, Halal, Organic and others), including the execution of corrective actions that may follow.
• Conduct a management review of the food safety & SQF system.
• Perform mock recalls and traces and assist Crisis Management Team during product recall execution and response.
• Ensure a high level of internal and external customer service. Investigate, and correct, customer issues and complaints relating to quality.
• Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products.
• Create, document, and implement inspection criteria and procedures.
• Design, develop and implement food safety training programs. Interpret quality control philosophy to key personnel within company.
• Manage label creation and approval process.
• Maintain an active role on internal continuous improvement teams.
• Provide, and oversee, inspection activity for product throughout production cycle.
• Ensure documentation and design controls are appropriate for organization.
• Administer document control and configuration management system.
• Oversee established calibration and testing program.
• Be a true partner within the organization and be a reliable source for FSQA and Regulatory compliance.
• Provide all employees with necessary tools, proper training, and corrective direction.
• Perform other related duties as assigned, within scope and ability, and initiates recommendations to further enhance the company’s recognition as a top employer.

Requirements

• Associates degree in Food Science, Microbiology or related field; Bachelor’s degree preferred
• Minimum of 5 years in a food safety, quality management role working with protein products (raw meat) in a processing environment
• Strong experience successfully managing a team over 2 shifts (5 – 7 days/week)
• Knowledge of product, processing, packaging and specification required
• Good understanding of SQF and HACCP system.
• Strong knowledge of quality assurance principles, US Food and Drug Administration (FDA) meat processing regulations and Global Food Safety Initiative (GFSI) and Food Safety Enhancement Program (FSEP) and Good Manufacturing Practices (GMP) standards
• Assertiveness and ability to work with different personalities to meet a common goal
• Internal auditing experience a plus
• Organized, self-starter with proven ability to manage and effectively follow up on multiple projects and assignments and meet all deadlines
• Excellent observational skills with attention to detail and accuracy
• Able to collect, maintain, evaluate data, summarize and write reports, and recommend continuous improvement
• Strong oral and written communication skills; able to develop and maintain strong working relationships with production and office staff and external FDA/USDA Inspectors
• Bilingual English/Spanish preferred
• Proficient in computer software, such as inventory / traceability software, manufacturing software and Microsoft Office
• Ability to work with government regulatory bodies
• Strong teaching, coaching, mentoring skills, willingness to train others
• Team player with high integrity, values and a positive attitude
• Able to effectively handle the high stress, time and work demands that come with responsibility as QA Manager

Why Join Thomas Foods?

At TFI USA, people stay because the experience is different — and better.

What Sets Us Apart

• Established Food Industry Corporation with multiple US locations
• Stability of a Family-Owned Company for the last 40+ years
• Global opportunities across a fast-growing international corporation
• A true family environment where people care - about the work and each other
• A high-energy, collaborative, team‑driven culture focused on Customer Service, Employee Safety and Product Quality

Employee Benefits

• Competitive Compensation Plans
• Comprehensive Insurance Benefits
• Robust 401K Plan
• Employee Development, Continuing Education, Tuition Reimbursement
• Generous Paid Time Off
• Community Involvement Opportunities
• Company Store to purchase our meat at discounts for your family
• Myriad of additional employee discounts (cell phone, hotels, airfare, Broadway shows/event tickets etc.)
• Employee Events and Recognition Programs
• Thomas Foods International, USA Swag — it's Lambtastic!