Quality Assurance (QA) & HR Documentation Specialist

The QA & HR Documentation Specialist plays a dual role in ensuring the quality and compliance of clinical services and managing the documentation of HR records. This position is critical in maintaining accurate, up-to-date clinical files, ensuring regulatory and insurance compliance, and supporting human resources with onboarding, credentialing, and personnel record-keeping. The ideal candidate is highly organized, detail-oriented, and familiar with both healthcare compliance and HR best practices.

Key Responsibilities:Quality Assurance (QA) Responsibilities:

• Conduct regular audits of client records, progress notes, behavior intervention plans (BIPs), and session documentation.
• Monitor treatment plan renewals and insurance reauthorization timelines.
• Ensure compliance with HIPAA, BACB ethics code, payer guidelines, and agency policies.
• Track and verify completion of supervision logs for RBTs and behavior analysts.
• Assist with incident tracking and reporting in accordance with internal procedures.

Human Resources (HR) Documentation Responsibilities:

• Maintain up-to-date personnel files, including licenses, certifications, background checks, and training records.
• Track credentialing and recredentialing timelines for clinical staff.
• Coordinate onboarding documentation and ensure compliance with agency and state requirements.
• Support internal audits by preparing necessary HR documents.
• Notify staff of expiring documents and ensure timely submission of renewals.

Qualifications:

• Education: Healthcare Administration, Human Resources, or related field preferred.
• Experience:
• Minimum 1–2 years of experience in QA, HR, or administrative role, preferably in a behavioral health or healthcare setting.
• Familiarity with ABA services and documentation standards is a plus.
• Skills:
• Excellent attention to detail and organizational skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficient with Google Workspace or Microsoft Office.
• Familiarity with HRIS and EHR systems (e.g., CentralReach, Rethink, or similar) is a plus.
• Strong written and verbal communication skills.

Schedule & Compensation:

• Hours: 35 hours per week; schedule can be flexible within business hours.

Job Type: Part-time

Pay: $14.00 per hour

Work Location: In person