Quality Assurance Specialist

W2 position for 6 months in Hackettstown NJ.

Position Overview:

The Sample Analyst is responsible for retrieving product samples, documenting and tracking them in internal systems, and supporting consumer product quality processes. This role also includes direct consumer interaction related to product complaints and requires strong attention to detail and basic system proficiency.

Key Responsibilities:

• Retrieve product samples for testing.
• Identify, log, and accurately capture sample information into the database
• Store and manage physical samples according to internal procedures
• Conduct basic sample dissection/inspection as required
• Support consumer care by following up directly with customers regarding product complaints
• Document all findings and interactions in the appropriate systems
• Ensure data accuracy and compliance with internal tracking standards
• Work with consumer products

Required Skills & Qualifications:

• Strong attention to detail and organizational skills
• Ability to follow structured processes and documentation requirements
• Basic experience using Microsoft systems (Excel, Outlook, databases)
• Strong communication skills for consumer follow-up interactions
• Ability to handle physical samples and perform basic inspection/dissection tasks
• Prior experience in customer service or quality/sample handling

Work Environment:

• Office/operations-based role with hands-on sample handling
• Interaction with internal systems and consumer communication tools

Sample / Operations Focus (Top Priority)

• Sample Coordinator
• Sample Associate
• Sample Management Specialist
• Operations Associate (Sample Handling)
• Logistics Coordinator (Entry Level)
• Inventory Control Associate