Quality & Compliance Specialist

Broad Reach Healthcare – 390 Orleans Road, Chatham, MA
THIS IS AN IN-PERSON ONLY OPPORTUNITY. YOU MUST BE ABLE TO COME TO THE FACILITY IN CHATHAM, CAPE COD, 3 DAYS PER WEEK TO BE ELIGIBLE FOR HIRE.

Part-Time position: 3 days per week in-person ONLY - NO REMOTE WORK.

Salary Range: $35.50 - $50.00 / hour (commensurate with experience).

For four decades, Broad Reach Healthcare has been family owned and locally operated—never corporate. Our long-standing commitment to Cape Cod means every decision we make is guided by what’s best for our patients, families, and community.

Position Overview

The Quality & Compliance Specialist serves as a resource for performance improvement and compliance activities within Broad Reach Healthcare specifically for Liberty Commons and Broad Reach Hospice under the direction of Director of Quality Assurance Performance Improvement This role ensures adherence to regulatory requirements, corporate policies, and organizational standards of conduct, while maintaining confidentiality.

Key Responsibilities

Development and oversight of Quality and Performance Improvement (QAPI) initiatives.
Analyze data and prepare quality and compliance reports.
Facilitate QAPI Committee meetings and maintain documentation.
Provide orientation and ongoing education on quality, performance improvement, and compliance.
Manage investigation, trending, and analysis of complaints, incidents, and claims.
Oversee patient satisfaction and complaint resolution processes.
Monitor and coordinate the Compliance Plans through audits and surveillance.
Prepare and submit compliance reports with recommendations for corrective actions.
Maintain records of compliance activities, findings, and resolutions.
Perform additional duties as assigned.

Qualifications

Degree or license in nursing or a health-related field required.
Experience in quality, performance improvement, or compliance preferred.
Experience in Skilled Nursing, LTC and/or hospice preferred.
Proficiency in Outlook, Word, and Excel.

Core Competencies

Strong interpersonal skills.
Excellent written and verbal communication.
Highly organized, detail-oriented, and able to work independently in a fast-paced environment.

Benefits:

Competitive salary

Comprehensive benefits package
Opportunities for career growth and advancement
Supportive work environment with a focus on work-life balance
Continuing education opportunities to enhance your skills and knowledge
401K + match
Paid Time Off and Vacation

Join Our Story: At Broad Reach Healthcare, you're not just starting a job; you're embarking on a fulfilling career in a multifaceted healthcare community that includes CMS 5-Star rated facilities like Liberty Commons Rehabilitation & Skilled Care Center and The Victorian Assisted Living Residence.