Quality Control Auditor - DFW Airport

INSPECT. ENSURE. PROTECT. YOUR EXPERTISE KEEPS THE AIRPORT RUNNING SMOOTHLY!

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

WHY WORK FOR PRIMEFLIGHT?

• Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)
• We are committed to being a leading provider of commercial services within the aviation industry
• Our teams focus on maintaining a positive working environment and treating all team members with respect
• With more than 200 locations across the world, we offer opportunities for career progression

SUMMARY OVERVIEW

The Quality Control Auditor is responsible for conducting routine and random audits across airport service departments to ensure compliance with PrimeFlight operational standards, safety regulations, and quality requirements. This role evaluates processes, equipment, and employee performance; identifies risks and non-conformities; and partners with operational and quality leadership to drive corrective actions and continuous improvement. The Quality Control Auditor plays a critical role in supporting safe, compliant, and high-quality service delivery across airport operations.

RESPONSIBILITIES

• Conduct routine and random inspections across airport service departments to evaluate operational procedures, equipment, and staff performance
• Verify compliance with safety, quality, regulatory, and company standards
• Identify non-conformities, operational gaps, and potential risks within service delivery
• Document audit findings accurately and maintain detailed audit records and supporting documentation
• Report inspection results to management and relevant departments, highlighting areas of non-compliance and risk
• Recommend corrective actions and process improvements to enhance service quality and compliance
• Monitor and follow up on the implementation of corrective actions to ensure sustained compliance
• Perform process, system, and operational audits to evaluate effectiveness and efficiency
• Review and analyze customer feedback to identify quality trends and improvement opportunities
• Ensure staff adherence to quality standards and provide feedback as needed
• Collaborate with Quality Assurance leadership to align audit activities with organizational quality objectives
• Assist in the development, refinement, and implementation of quality control procedures and standards
• Participate in and support quality training initiatives and continuous improvement programs
• Conduct training sessions for staff on quality control practices, when assigned
• Coordinate with external auditors and regulatory bodies during inspections or assessments
• Implement risk assessment and risk management strategies to minimize service quality issues
• Assess the quality and condition of materials, tools, and equipment used in operations
• Stay current on aviation industry trends, regulatory changes, and best practices related to quality control
• Prepare and present audit reports and summaries to senior leadership, as required
• Perform any additional duties as assigned by management

QUALIFICATIONS

• 18 years of age or older
• Eligible to work in the United States
• Ability to read, write, speak, and understand the English language, including written documentation
• Must have reliable transportation
• Demonstrated problem-solving, customer service, interpersonal, and oral communication skills
• Ability to apply logic and understanding to carry out instructions furnished in written, oral, or diagram form

PHYSICAL ACTIVITY / WORKING CONDITIONS MAY INCLUDE

• Prolonged standing and walking
• Ability to lift up to 70 pounds
• Ability to reach with hands and arms; grasp, climb, stoop, bend, kneel, crouch, or crawl
• Ability to hear and respond to spoken voice and audible alarms in a terminal environment
• Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Qualifications:

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

Compensation:

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

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