Quality Control Manager – Packaging & Disposables

Position Summary

The Quality Control Manager is responsible for ensuring that all packaging and consumable products purchased and distributed by Maadho meet company quality standards, regulatory requirements, and customer expectations. This role will proactively identify, investigate, and resolve quality issues while implementing preventive systems to maintain product consistency and compliance.

The ideal candidate has strong experience in food-service packaging and consumables, with a deep understanding of manufacturing standards, materials, and quality assurance processes.

Key Responsibilities

Quality Assurance & Inspection Audits

• Develop, implement, and maintain quality control procedures for all incoming products and inventory.
• Inspect food-service packaging and consumable products (e.g., gloves, cups, containers, cutlery, paper goods, bags) to ensure compliance with company and regulatory standards.
• Establish product quality benchmarks and specifications for suppliers.

Supplier Quality Management

• Work closely with domestic and international suppliers to communicate quality expectations.
• Review and approve supplier specifications, certifications, and compliance documentation.
• Coordinate corrective action plans with vendors when quality issues arise.
• Conduct supplier performance evaluations and recommend improvements.

Issue Identification & Resolution

• Track recurring issues and proactively recommend systemic improvements.
• Investigate customer complaints and internal QC findings.
• Perform root cause analysis on defective or non-conforming products.
• Implement corrective and preventive actions (CAPA).
  

Qualifications Required

• 3–5+ years of quality control experience in food-service packaging and consumables .
• Strong knowledge of materials such as paper, plastics, compostables, foam, and food-contact packaging products.
• Knowledge of FDA food-contact regulations and relevant industry standards including ISO Management
• Experience working with manufacturers and suppliers on quality standards and compliance.
• Proven ability to conduct root cause analysis and implement corrective actions.
• Strong attention to detail and organizational skills.
• Excellent communication skills with the ability to manage supplier relationships.
• Proficiency in Microsoft Office (Excel, Word) and quality reporting systems.

Key Words: ACR, Amercareroyal, Karat Packaging, Injection Mold, Eco Products, Novolex, Pactiv, Paper Products,