Quality Control Technician

Every community deserves to be safe, it’s a fundamental right. Our mission is simple - to build technology that reduces crime and protects privacy. Flock partners with cities, businesses, schools, and neighborhoods to help protect where people live, work, and play. Last year, Flock technology supported over 1 million criminal investigations. We've also helped solve approximately 20% of reported crimes in areas where we're deployed, and have played a role in locating more than 10,000 missing people.

We are a high-performance team united by urgency, ownership, and a shared commitment to meaningful impact. The work is fast-paced and the expectations are high. We push beyond perceived limits, support each other, and hold ourselves accountable to delivering results that matter.

With over $1B in funding and an $8.3B valuation, we are scaling with intention and investing in the people who will help us build what others said could not be done. At Flock, you will find the opportunity to grow quickly, take on real responsibility, and contribute to something bigger than yourself.

The Opportunity

Join the Flock as a quality control technician and become an essential part of our team dedicated to building and maintaining world-class public safety products. At Flock Safety, we are committed to creating safer and more equitable communities by developing ethical technology solutions.

We are looking for a detail-oriented and proactive Quality Control Technician based in Atlanta with a minimum of three years of experience in mechanical and electrical quality inspection and testing.

In this role, your primary responsibility will be to ensure that all critical components, subassemblies, and associated materials for Flock Unmanned Aircraft Systems and connected devices meet stringent requirements for quality, safety, performance, and reliability during the production process, and before the final solution is delivered to the customer.

You will work collaboratively with the Quality, NPI (New Product Introduction), Engineering, and Production teams. Your efforts will focus on identifying defects, troubleshooting issues, and continuously improving inspection and testing processes.

Key Responsibilities:

• Inspect incoming components, materials, in-process assemblies, and finished products for compliance with specifications and industry standards
• Perform functional and performance testing on sub-assemblies such as motors, Processor subsystems, Battery/DC power supplies, connectivity components, sensors, camera modules, cable harnesses, and more
• Execute and document test protocols per established test procedures
• Identify, record, and track defects through established quality management systems.
• Maintain calibration of inspection & testing equipment and ensure proper lab setup for device evaluation
• Promptly initiate and document Non-Conformance Reports (NCRs), including detailed descriptions of non-conformities and potential impact.
• Collaborate with Quality, NPI, and Engineering teams to address and resolve quality issues
• Operate and troubleshoot automated programming equipment used to "flash" microcontrollers and other programmable components.
• Support continuous improvement initiatives by identifying process gaps and proposing enhancements.
• Collaborate with Flock Quality and NPI Engineers to address NCRs, facilitating communication and corrective actions to resolve quality issues.

The Skillset

• Minimum of a high school diploma or equivalent.
• 3+ years of experience in quality control, testing, or inspection of IoT devices, Aerospace electronics, robotics, cameras, or related device hardware.
• Experience inspecting to IPC-A-610 (Acceptability of Electronic Assemblies) and IPC/WHMA-A-620 (Cable & Wire Harness Assemblies)
• Strong understanding of including wireless protocols (Wi-Fi, Bluetooth, LTE, etc.)
• Proficiency in standard inspection techniques, measurement tools, and equipment such as calipers, micrometers, and gauges, to verify product dimensions, tolerances, etc.
• Knowledge of Acceptable Quality Level (AQL) principles and experience in applying AQL sampling plans
• Experience with test instruments such as oscilloscopes, multimeters, spectrum analyzers, or automated test rigs.
• Ability to read and interpret technical drawings, schematics, and specifications.
• Proficiency with documentation tools such as Google Docs, Google Sheets, and Quality management procedures.
• Strong problem-solving skills and attention to detail.
• Excellent communication and documentation skills.
• Strong organizational and time management abilities.
• Ability to work independently and in a team environment.
• Adaptability in a fast-paced, evolving product development cycle.

Preferred:

• Certification related to quality control, such as Certified Quality Technician (CQT) or similar credentials
• Technical Degree in Electronics, Electrical Engineering, Quality Assurance, or related field
• Understanding of ISO 9001:2015, AS9100, or equivalent Quality Management Systems and related best practices
• Certified IPC Specialist (CIS) for IPC/610/620
• Experience/familiarity with J-STD-001 (Requirements for Soldered Electrical and Electronic Assemblies)
• Experience with Python and Android Development (ADB) languages
• Experience in troubleshooting and diagnosing failure modes and assisting in failure analysis in collaboration with engineering teams
• Familiarity with regulatory standards and compliance testing for connected devices, electronic circuit board assemblies, etc.
• Familiarity with PTC Arena Quality Management Software, or related systems
• Experience with statistical process control (SPC) and root cause analysis methodologies (5 Whys, Fishbone, etc.).

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

Location

This position is based in Mableton, Georgia, with work primarily split between our Mableton warehouse and Atlanta offices

90 Days at Flock

We prescribe to 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock.

The First 30 Days

• Complete onboarding and training to understand Flock’s products, quality standards, and manufacturing processes
• Learn key quality systems, inspection procedures, and documentation tools
• Begin performing inspections and testing with guidance from the team

The First 60 Days

• Independently execute inspection, testing, and quality validation processes
• Utilize measurement tools and quality systems with minimal supervision
• Take ownership of documenting and escalating quality issues through established workflows

90 Days & Beyond

• Operate as a trusted partner across Quality, Manufacturing, and cross-functional teams
• Identify opportunities to improve testing, inspection, and quality processes
• Build deeper technical knowledge to support diagnostics and continuous improvement

Salary & Equity

In this role, you’ll receive a starting salary between $24 and $28/hr as well as Flock Stock Options. Hourly rate is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.

The Perks

• Flexible PTO: We seriously mean it, plus 11 company holidays.
• • ️ Fully-paid health benefits: Including Medical, Dental, and Vision and an HSA match.
• Family Leave: 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks.
• Fertility & Family Benefits: Partnered with Maven; $50,000-lifetime maximum benefit for adoption, surrogacy, or fertility.
• Caregiver Support: Partnered with Cariloop for dedicated employee caregiver support.
• Carta Tax Advisor: 1:1 sessions with Equity Tax Advisors to model tax scenarios.
• ERGs: Women of Flock, Flock Proud, LEOs, and Melanin Motion.
• Productivity Stipend: $300 per year for Audible, Calm, Masterclass, and more.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at recruiting@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.

Flock is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock will come from an email address ending in @flocksafety.com. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock role, please report it to recruiting@flocksafety.com