Quality Director

What you’ll do:

• Lead the execution and deployment of the Strategic Quality Plan for the Distributed IT Division, representing the Quality Management System (QMS) and ensuring alignment with Eaton’s standards and customer expectations.
• Leverage cross-functional and regional resources to maintain product flow consistent with industry standards, government, and customer requirements.
• Develop and execute the division’s quality strategy, including the implementation of a unified quality management system (EQMS), KPIs, dashboards, and accountability routines.
• Represent D-IT in corporate quality councils and industry forums, actively participating as a senior member of the ES-A Quality Leadership team and Eaton’s global quality council.
• Ensure consistent deployment of quality systems across all plants and engineering processes, driving standard metrics, problem-solving rigor, and root cause analysis for quality incidents.
• Lead corrective action initiatives and lessons learned programs to foster continuous improvement in process, product, and service quality.
• Build and manage a structured supplier quality function, including qualifications, audits, incoming quality, corrective actions, and risk mitigation.
• Oversee supplier performance and collaborate with procurement and operations to resolve supplier-related quality issues, ensuring compliance with customer, industry and QMS standards.
• Address customer feedback and quality complaints, ensuring timely closure and systematic solutions, and engage directly with key customers to maintain trust and support contract negotiations.
• Foster a culture of accountability, continuous improvement, and quality excellence, partnering with Quality Corporate leaders to align practices and strategies with the Eaton Quality System and develop talent according to corporate strategy.

This role could be the next step in your career if you demonstrate the following experience:

• Bachelor’s degree from an accredited institution
• Minimum 5 years of experience in a divisional or regional leadership role
• Minimum of 10 years of experience in manufacturing, quality, engineering and/or continuous improvement environment

You will set yourself apart by demonstrating some or all of the following:

• Bachelor’s degree in Engineering or Business from an accredited institution
• Has experience working directly with data center customers and understands the pace and expectations of that environment
• Six Sigma Black-belt
• Strong understanding of AIAG tools, statistical tools, and analysis
• Problem Solving, Minitab
• Process Failure Mode Effects Analysis (PFMEA)
• Implementation of Power BI projects and analysis
• Production Part Approval Process (PPAP)
• Statistical Process Control (SPC)
• Conceptual thinking to understand complex issues and their implications on the results of the quality function globally
• Ability to implement solutions with a longer-term view.
• Conveying complex information and persuading diverse audiences globally
• Strong contributor to the development of functional strategy
• Must be independent and be able to achieve goals with little supervision in a global and matrix environment

We will not consider candidates who:

• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc. #LI-LR1