Quality Head – Garment Manufacturing/Exports

About the Role

The Quality Head is responsible for establishing, implementing, and monitoring the entire quality management system across the factory—from raw material inspection to final shipment. This role ensures that all garments meet global buyer standards while driving continuous improvement across quality processes.

Key Responsibilities

1. Quality Strategy & Leadership

• Define and lead the overall quality strategy for the factory.
• Develop SOPs, quality manuals, and standardized systems for quality checkpoints.
• Lead implementation of AQL, TQM, and continuous improvement practices.

2. Fabric & Raw Material Control

• Oversee 4-point inspection for fabrics and trims quality evaluations.
• Approve fabric lots and trims before production begins.
• Ensure vendor quality compliance for raw materials.

3. Production Quality Management

• Monitor quality across all production stages—cutting, sewing, embroidery/printing, washing, and finishing.
• Set quality KPIs (RFT %, rework %, defects %).
• Ensure inline and online quality is maintained consistently.

4. Team Management & Training

• Lead and manage QC Managers, Supervisors, and Checkers.
• Conduct regular training on buyer quality standards, defect identification, and SOP compliance.
• Build a culture of quality awareness across the factory floor.

5. Buyer & Audit Management

• Represent the company during buyer audits, PP meetings, and inline/final inspections.
• Maintain strong communication with buyers, buying houses, and third-party auditors.
• Address buyer complaints and ensure corrective action plans.

6. Final Inspection & Shipment Approval

• Approve final AQL levels before shipment.
• Ensure packing, measurements, labeling, and finishing meet buyer specifications.
• Zero-defect shipment leadership.

7. Continuous Improvement

• Analyze quality failures and lead root-cause analysis (RCA).
• Execute CAPA (Corrective & Preventive Actions).
• Reduce rejection, rework, and alteration levels.
• Improve productivity and efficiency through quality-driven processes.

8. Compliance & Documentation

• Maintain accurate quality documentation, reports, and audit trails.
• Ensure compliance with buyer standards, safety norms, and factory regulations.

Skills & Competencies

• Strong technical knowledge of garment manufacturing (knits/wovens).
• Excellent analytical and problem-solving skills.
• Hands-on knowledge of sewing operations, fabric properties, finishing, and trims.
• Leadership and team management abilities.
• Strong communication with buyers and internal departments.
• Expertise in AQL, TQM, lean quality systems.

Qualifications & Experience

• Degree/Diploma in Textile Engineering, Apparel Technology, or Quality Management.
• 10+yrs of experience in garment manufacturing quality, with minimum 5 years in a leadership role.
• Experience working with export buyers preferred.

About US

At Showroom B2B, we are transforming how apparel retailers source their products by creating a seamless, technology-driven ecosystem. From connecting retailers in Tier II and III cities to simplifying large-scale operations for national chains, we make sourcing effortless, efficient, and reliable.

Our innovative approach combines phygital experiences with an AI-powered supply chain platform, ensuring that retailers of all sizes can focus on growth while we handle the complexities of sourcing.

Job Type: Full-time

Pay: ₹1,100,000.00 - ₹1,200,000.00 per year

Work Location: In person