Quality Inspector

We're Hiring - Quality inspector!

Since 2004, Entaj has grown into one of Saudi Arabia's leading poultry producers, with an annual capacity of over 90 million birds and an ambitious plan to reach 185 million by 2026. Committed to food security and sustainability, Entaj continues to deliver high-quality poultry products using world-class, environmentally friendly technologies.

About the Role:

As a Quality Inspector, you will ensure product quality, safety, and compliance through regular market inspections, warehouse audits, and customer visits. You will play a key role in maintaining product integrity, supporting QA/QC operations, and ensuring our products consistently meet the highest standards in the market.

Key Responsibilities Market Visits & Product Audits

• Follow the monthly plan for market visits and product audits to analyze market chiller conditions and identify potential quality complaint risks.
• Visit and audit priority markets for product return issues.
• Ensure proper distribution processes are followed by linking warehouse and market operations through on-site product examinations.

Customer & Complaint Management

• Communicate with customers regarding product quality issues and provide guidance on correct product handling as per company standards.
• Maintain a strong link between the sales department and end customers to ensure seamless communication.
• Provide immediate reports for any critical quality complaint cases.
• Deliver awareness sessions to customers about complaint management and product quality handling.

Market Inspections

• Conduct regular market and store checks as per the approved monthly plan.
• Inspect poultry products for freshness, color, texture, and odor, ensuring no signs of spoilage.
• Review product labeling for accuracy (name, weight, and expiration date).

Documentation & Reporting

• Record market inspection results accurately on paper or electronic devices.
• Note and photograph any non-conforming products in accordance with procedure.
• Compile reports summarizing market findings, issues identified, and recommendations for improvement.

Operating Environment

Primarily office-based, with regular field visits to markets, warehouses, and customer locations. Exposure to varying environmental conditions such as cold storage, humidity, and market surroundings may occur.

Communication & Working Relationships Internal:

• QA Logistics and Market Manager
• QC Manager
• QA Manager
• Employees under responsibility

External:

• Customers, retailers, and store managers during market visits

Decision Making

Authorized to make day-to-day operational decisions specific to the role.

Provides inspection findings and recommendations for corrective actions to QA/QC leadership.

Education:

High School Diploma or equivalent.

Experience:

Minimum 2 years of experience in quality control within the food industry.

Skills:

• Strong communication and organizational skills.
• Attention to detail and accuracy in inspections and documentation.
• Ability to work in a fast-paced, field-oriented environment.
• Good reporting and customer-handling abilities.