Quality Lead

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responds to customers on non-conformance and quality matters
• Oversees process improvements related to quality
• Ensures product conformance
• Reviews documents for conformance
• Conducts product inspections
• Maintains quality performance metrics
• Assists with management of nonconformance’s
• Conducts supplier assessments and reviews
• Maintains calibration system
• Supports sales department with technical needs and customer services
• Performs customer regulatory activities

EDUCATION REQUIREMENTS

• Four-year college degree, preferably in metallurgy or quality engineering, with experience in manufacturing or metals distribution quality, or equivalent combination of education and experience

KNOWLEDGE AND SKILLS

• Prior Quality supervisory experience
• Knowledge of steel products and processes
• Knowledge of ISO 9001 and AS9100 Quality Management Systems

• Understanding of Six Sigma and Lean manufacturing tools

• Strong analytical aptitude and reporting skills
• Excellent verbal and written communication skills
• Ability to multi-task with an emphasis on event management

• Goal-oriented and the ability to manage multiple projects paying particular attention to detail.
• Ability to work with a variety of teams (including the shop floor, sales and purchasing)

SUPPORT

• Assist with customer quality system requests and approvals
• Assist with the quality orientation for new employees
• Support sales with certification and compliance requests
• Support operations and production with order and material technical needs

SPECIFICATIONS

• Maintain AMS/UPM specification spreadsheet used to verify the compliance of mill test reports
• Perform periodic specification revision check for updates

EQUIPMENT

• Oversee the inspection and measuring of test equipment

• Maintain identification of the testing equipment and documentation providing traceability and calibration frequency

SUPPLIERS

• Initiate and maintain the ongoing assessment and approval of subcontractors
• Perform periodic audits of suppliers and subcontractors

CUSTOMER AND REGULATORY SPECIFIC ACTIVITIES

• Oversees and coordinates Pratt & Whitney/GE management of testing using outside approved resource
• Responsible for administration of Unison and GE supplier release program
• Assist as needed with compliance audits
• Maintain Pratt and Whitney LCS approval and certification
• Fill out and respond to customer survey requests
• Maintain all functions as the y relate to the General Electric DSQR program. Includes maintaining applicable logs, supporting EV1 audits, preparing bar codes, inspections, follow-up with CA, preparing first articles reports within GE’s electronic program
• Assist as needed with customer and regulatory audits

OTHER

• Maintain a full understanding of United Performance Metals' Quality Manual, Operating Procedures, and Work Instructions: How they relate to AMS, ASTM, AISI, AS9100 and ISO-9001 Requirements
• Continued education and training of metals applications, industry requirements, and customer focus activities
• General housekeeping in accordance with the quality expectations
• Assist as needed with internal audits
• Maintain customer property within established procedures
• Maintain and report on shelf life sensitive items that are maintained in inventory to insure the products are not expired beyond use
• Duties as assigned by supervisor

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in English. The ability to write routine reports and correspondence in English. The ability to speak effectively before groups of customers or employees of organization in English.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

Supplier required certificates – i.e., GE DSQR, PWA SDRA

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.