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Quality Manager
Essential Key Functions and Accountabilities:
- Drive continuous improvement efforts via reduction of internal and external defect rates, including identification and clarification of quality issues, participating in problem definition & analysis, and in problem resolution.
- Lead efforts to enforce the Quality Management System, including technical recommendations, auditing, quality planning and process development to assure system effectiveness within the site.
- Provide input on the maintenance and continued development of our Quality certifications (ISO 9001, Customer Specific), including recertification of IATF 16949.
- Provide monthly plant quality reviews to the senior management team with recommendations for corrective action and improvement.
- In conjunction with Engineering, drive Advanced Quality Planning, gage procurement and design in support of new manufacturing processes.
- Develop, implement, and maintain specific quality plans, initiatives and continuous improvement activities, including the application of Six Sigma methodology and tools when appropriate to impact Quality KPIs (internal/external PPM, on-time delivery, cost of poor quality, etc.) to meet site-level goals.
- Drive root cause analysis and permanent corrective action for customer concerns, supplier rejections, and internal rejections as appropriate.
- Perform requested quality studies (e.g., capability, performance, etc.) to support fact-based decisions within timeframe requirements.
- Assure accurate and timely plant level Quality Assurance records and information reports to support management decisions.
- Provide accurate and timely administration of customer complaints and product returns with appropriate corrective action.
- Provide accurate and timely execution of First Piece inspection and PPAP submissions.
- Provide accurate and timely administration of gauge calibration and maintenance.
- Administer the process to control and disposition nonconforming material/MRB cases.
- Work within functions of IFS ERP system to approve, maintain control plans; enter requisitions for needed goods and services; use inventory queries to assure adequate containment of shop floor and customer issues; etc.
Education Required:
- High School or GED Equivalent
- 4 Year Technical Degree preferred but not required.
- ASQ Membership & Certifications preferred but not required.
Experience:
- 5 Years in a Manufacturing Environment, if 4 Year Degree; 7 years in a Manufacturing Environment otherwise.
- Travel: up to 10% and continuous for 1 week (includes visits to suppliers and customerss)
- Quality Management Systems & Auditing (ISO9001 & Internal Quality Systems, IATF 16949 preferred)
- Inspection Techniques (Gages & Process Monitoring Systems)
- Measurement Systems Analysis and Statistical Process Control
- Drawings: Geometric Dimensioning & Tolerancing
- Microsoft Office Products (Excel, Word, Outlook)
- APQP, PFMEA, & PPAP
Required (R) or Desired/Preferred (D)
(R) Read, Write and Speak English
(R) Experience with Microsoft Office Products
(R) Strong interpersonal skills
(R) Attention to detail
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