Quality officer - Healthcare

Job Summary

We are seeking a dedicated and detail-oriented Quality Officer to oversee and manage the company’s Quality Management System (QMS) in compliance with ISO 9001:2015 standards and UAE healthcare regulatory requirements. The ideal candidate will ensure continuous improvement, regulatory compliance, and effective coordination with internal departments, suppliers, and external auditors.

Key Responsibilities

Quality Management & Compliance

• Conduct periodic audit visits, develop compliance reports, and review findings with Top Management.
• Establish, implement, and maintain the Quality Management System (QMS) in accordance with ISO 9001:2015 standards, regulatory requirements (DOH-DHA-MOH), and company policies.
• Ensure the organization does not incur fines or litigation due to quality non-compliance.
• Promote awareness of ISO 9001:2015 and regulatory requirements across the organization.
• Report to Top Management on QMS performance and recommend improvements.
• Develop quality audit reports, assess company risks, and implement improvement plans.
• Assist in obtaining and maintaining locally and internationally recognized quality compliance certifications and awards.
• Plan and conduct internal audits as per defined schedules.
• Support Management Review Meetings (MRM) and 3rd party audits.
• Coordinate external audits and ensure timely submission of required documentation.
• Create and update policies, work instructions, and standard forms to enhance QMS performance.
• Maintain and control QMS records and documentation.
• Assist in inspections, team meetings, and report overall QMS performance to GM / Management Representative.

Procurement & Logistics Support

• Liaise with third parties to obtain relevant certifications for company facilities.
• Request and evaluate quotations from suppliers; confirm final purchase orders.
• Arrange payment requests and coordinate transfers to supplier accounts.
• Verify and confirm supplier invoice statements for accurate and timely payment.
• Obtain and confirm transport quotations and follow up on shipment collection and delivery.
• Prepare and review documentation required for customs clearance.
• Ensure orders are received at the warehouse in a timely manner for client delivery.

Qualifications & Requirements

• Bachelor’s degree in Quality Management, Healthcare Administration, Business Administration, or related field.
• Minimum 2–4 years of experience in Quality Management, preferably in healthcare or medical facilities.
• Strong knowledge of ISO 9001:2015 standards and UAE healthcare regulations (DOH/DHA/MOH).
• Experience in internal and external audits.
• Strong documentation, reporting, and organizational skills.
• Familiarity with procurement and logistics processes is an advantage.
• Excellent communication and coordination skills.
• Proficient in MS Office applications.

Job Types: Full-time, Permanent

Pay: AED6,000.00 - AED7,000.00 per month

Ability to commute/relocate:

• Al-Ayn: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your current salary?
• What are your monthly salary expectation?
• When is your notice period?

Experience:

• quality assurance in the medical field : 1 year (Preferred)

Language:

• English (Preferred)
• Arabic (Preferred)
• Tagalog (Preferred)
• Hindi (Preferred)

License/Certification:

• UAE driving license (Preferred)

Location:

• Al-Ayn (Preferred)