Quality, Stars & Risk Adjustment – Medical Records Design Intern

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

Medica will host a 12-week, paid Internship Program. Interns will have the opportunity to network within Medica and with other Interns through weekly Lunch and Learns and opportunities to hear from Executives. Each internship offers a meaningful experience and impactful projects you’ll be able to discuss with future employers. At Medica, we look forward to our Summer Internship Program each year.

This internship supports the design and alignment of a future‑state, centralized Medical Record repository. The intern will help document current practices, define data and metadata standards, and develop a conceptual framework that enables medical record reuse and basic query capabilities across Quality, Stars, Risk Adjustment, and audit functions. This is a design and analysis role, not an implementation or system‑build role. The intern will present final recommendations to key leaders and stakeholders across the organization.

This role is focused on analysis, documentation, and design. It does not include system configuration, vendor selection, workflow changes, or independent handling of protected health information.

Key Accountabilities

• Document current‑state medical record storage and retrieval practices across Quality and Risk Adjustment functions
• Organize and synthesize findings into clear summaries and simple frameworks
• Support definition of common metadata standards to enable record reuse and visibility
• Assist with development of a conceptual future‑state repository and query framework
• Validate use cases that demonstrate value such as reduced duplication, improved audit readiness, and record reuse
• Prepare presentation‑ready materials summarizing findings and recommendations for leadership review

Required Qualifications

• Currently pursuing or recently completed a Bachelor’s or Master’s degree in Health Informatics, Public Health, Health Administration, Data Science, or related healthcare, information systems, or analytics programs

Skills and Abilities

• Undergraduate or graduate student with an interest in healthcare operations, health data, or information management
• The ideal candidate is organized, analytical, and comfortable working with documentation and synthesizing information into clear summaries. Prior healthcare experience is helpful but not required.
• Strong written and verbal communication skills
• Comfort working with Excel and documentation tools
• Ability to organize complex information and identify patterns
• Interest in healthcare quality, compliance, or data governance

This position is an Office role, which requires an employee to work onsite at our Minnetonka, MN office, on average, 3 days per week.

The full salary grade for this position is $34,100 - $43,900. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.