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Quality Supervisor

The Quality Supervisor is responsible for overseeing the daily operations of the QA department. This role ensures that all raw materials, in-process production, and finished frozen goods meet stringent safety, sensory, and regulatory standards. You will lead a team of technicians to maintain compliance with HACCP, SQF/BRC, and SFDA regulations.

Key Responsibilities

1. Food Safety & Compliance

  • HACCP & PCQI Oversight: Maintain and update Hazard Analysis and Critical Control Point (HACCP) plans specifically for freezing processes.
  • Audit Readiness: Lead the facility through internal and third-party audits
  • Regulatory Liaison: Ensure all labeling and nutritional information complies with current food law.

2. Cold Chain & Process Control

  • Freezing Parameters: Monitor blast freezer temperatures and dwell times to ensure optimal ice crystal formation (maintaining product texture).
  • Thermal Validation: Conduct regular validation of cooking/blanching temperatures and subsequent "crust freeze" or "deep freeze" stages.
  • Microbiological Testing: Oversee environmental monitoring programs (Listeria/Salmonella swabs) and finished product testing.

3. Team Leadership

  • Supervision: Manage a team of QA Technicians across multiple shifts, providing training on sensory evaluation and defect detection.
  • CAPA Management: Lead Corrective and Preventive Action (CAPA) investigations when deviations occur in the freezing tunnel or storage.

4. Supplier & Inventory Quality

  • Raw Material Inspection: Verify the quality of incoming ingredients (meat, vegetables, sauces) before they enter production.
  • Shelf-Life Studies: Conduct "thaw-back" evaluations and sensory testing to ensure the product holds up over its 12–24 month frozen lifespan.

Required Qualifications & Skills

Education

Bachelor’s degree in Food Science, Microbiology, or Chemistry.

Experience

3–5 years in F&B Quality, with at least 1 year in a frozen environment.

Certifications

HACCP Certified (Required)

Technical Knowledge

Deep understanding of flash freezing (IQF) and cold storage logistics.

Soft Skills

Ability to make "stop-line" decisions under pressure and handle high-stress audits.

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