We are seeking a skilled Quality Team Leader to oversee quality operations across warehouse and supply chain activities. The ideal candidate will ensure full compliance with company standards and regulatory guidelines while driving a culture of accuracy, safety, and continuous improvement.
Key Responsibilities:
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Lead and develop the quality team, oversee daily activities, and ensure operational efficiency.
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Monitor inbound materials, in-process operations, and outbound shipments to ensure compliance with quality standards.
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Conduct root cause analysis for non-conformities and implement effective corrective and preventive actions (CAPA).
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Develop, update, and maintain SOPs, work instructions, and quality documentation.
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Identify process gaps and drive continuous improvement initiatives to reduce errors and enhance workflow.
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Train warehouse staff on quality standards, inspection procedures, proper handling, and quality tools.
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Conduct internal audits and ensure alignment with ISO and other relevant standards.
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Maintain accurate records of inspections, test results, and quality incidents.
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Prepare and present quality performance reports, trends, and risk assessments to management.
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Collaborate with suppliers, logistics partners, and internal departments to resolve quality-related issues and support supplier evaluations.
Requirements
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3+ years of experience in quality assurance/control, with at least 1 year in a leadership role
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Practical experience in warehouse or supply chain quality operations.
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Strong leadership and team-development skills.
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Solid knowledge of quality standards, SOPs, CAPA, and auditing practices.
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Excellent analytical, problem-solving, and communication abilities.
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Proficiency in quality tools and MS Office applications.
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Ability to work in a fast-paced environment and manage multiple priorities.