Quick Service Specialist - Pool Restaurant

About Cascade Hills Country Club:
Cascade Hills Country Club is a prestigious and vibrant establishment dedicated to providing outstanding recreational and social experiences to our members. Nestled in a picturesque setting, our country club offers world-class facilities and a welcoming community.

Job Description:

We are excited to introduce a new position at our private country club Pool Restaurant: Poolside Quick Service Specialist.

This role serves at our quick service window, providing members and their families with ice cream creations and grab-and-go items in a fast-paced, high-energy pool environment.

We are seeking an upbeat, dependable, and service-driven individual who can deliver quick, accurate service while maintaining the polished standards of a private club.

Position Summary

The Quick Service Specialist is responsible for preparing and serving ice cream specialties and retail food items while ensuring a welcoming, efficient experience for members. This position requires the ability to work independently during busy periods, maintain strong attention to detail, and uphold cleanliness standards throughout the shift.

Responsibilities

• Greet members and guests warmly at the service window
• Prepare and serve ice cream cones, sundaes, milkshakes, and specialty treats
• Process transactions accurately using the POS system
• Sell and restock grab-and-go food and beverage items
• Maintain attractive and consistent food presentation
• Work efficiently during high-volume rush periods
• Communicate clearly with kitchen and management when needed
• Continually perform light cleaning of the workstation throughout the day
• Maintain cleanliness of counters, equipment, display areas, and surrounding workspace
• Follow all health, safety, and sanitation guidelines
• Uphold the service standards expected in a private club environment

Qualifications

• Customer service or food service experience preferred
• Ability to work in a fast-paced, outdoor pool environment
• Comfortable working independently
• Strong communication and multitasking skills
• Professional appearance and positive attitude
• Availability to work evenings, weekends, holidays, and peak summer hours

Physical Requirements

• Ability to stand for extended periods
• Ability to lift and carry up to 50 lbs
• Comfortable working outdoors in hot summer conditions

If you enjoy working in a lively, family-focused environment and take pride in delivering fast, friendly, and polished service, we would love to meet you.

Job Types: Full-time, Part-time, Seasonal

Pay: From $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Referral program
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• restaurant serving: 1 year (Preferred)

Ability to Relocate:

• Grand Rapids, MI 49546: Relocate before starting work (Preferred)

Work Location: In person