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At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
Contact Center Support Manager
Your role and responsibilities
In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.
The work model for the role is: #onsite
This role contributes to Motion – Induction Motors Division in Hebbal, Bangalore
Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.
Bachelor’s degree in Electrical Engineering or a related field, with strong understanding of electrical calculations and systems.
3–7 years of experience in quotation support, estimation, or motor-related engineering roles.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); knowledge of Salesforce and Power BI is an advantage.
Sound understanding of ABB products, systems, and technologies preferred.
Excellent analytical, organizational, and communication skills with a strong customer-focused approach.
Team-oriented, self-motivated professional with the ability to work independently and deliver results under tight deadlines.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
Fraud Warning: Any genuine offer from ABB will always be preceded by a formal application and interview process.
We never ask for money from job applicants.
For current open positions you can visit our career website https://global.abb/group/en/careers and apply.
Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.
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