Radio Optimization Senior Principal Engineer.Service Operation & Optimization

Job Purpose

Lead & Coach Radio Optimization team to ensure network performance and KPI’s are following the company strategies and goals.

Report To Position Name

1. Supervise evaluate and optimize 2G/3G/LTE network performance with the goal of improving KPIs including Call Failure Rate (CFR), Call Drop Rate (CDR), Handover Success Rate, Soft Handover Success Rate, Location Area update, Paging Success rate and CSSR and HSDPA/EDGE/GPRS KPI's to ensure competitive quality of service all over the network
2. Set 2G/3G/LTE short term plans such as network capacity expansions and performance KPIs following the company strategy and goals.
3. Initiate, supervise and participate in trials for new products, features and department projects to support the decision making.
4. Supervise and actively participate in clusters and major roads optimization campaigns through monitoring region KPI's and optimizing network parameters to enhance competitive region position.
5. Initiate, supervise and apply frequency re-tuning and antenna optimization in coordination with Radio Network Design (RND) to enhance network performance.
6. Prepare technical reports and conduct presentations related to the Section's activities, achievements and outstanding issues to highlight section progress and performance.
7. Develop tools and different techniques to enhance the work performance.
8. Supervise team members through their daily actions such as parameter fine tuning, frequency changes, customer complaints etc… to ensure smooth work progress.
9. Coach team members in both technical and non-technical training to cope with network requirements.
10. Set team and engineer yearly objectives to follow the department objectives and company strategy.
11. Track and supervise customer complaints and assure clearance to ensure customer satisfaction.
12. Initiate and enhance touristic areas to assure the quality of service.
13. Co-ordinate with the vendor in optimization services acceptance such as drive test acceptance to ensure updating data related to acceptance tests.
14. Ensure that the required network features, tools, equipment and staff trainings are effective to enhance the network performance
15. Co-ordinate with the RF planning, Rollout teams to have required Coverage and Capacity new sites to ensure acceptable performance.

QUALIFICATIONS_ESSENTIAL

 University Degree in Electrical Communications Engineering (Very good and above).
 Very good computer skills.
 Very good knowledge in MS Word, MS Excel, and MS Power Point.
 Very good experience in drive test tools as TEMS.
 Excellent in Arabic & English, reading, writing, & oral.
 Very good communication skills.
 Excellent in leadership skills.

QUALIFICATIONS_DESIRABLE

 Experience in all RF functions (planning, optimization, capacity planning).
 Advanced knowledge in MS Excel.
 Good knowledge in MS Access.
 Excellent planning and organizing skills.

EXPERIENCE_ESSENTIAL

 Minimum 6 years experience in RF Planning.

EXPERIENCE_DESIRABLE

N/A

CERTIFICATIONS_ESSENTIAL

 Advanced 2G & 3G optimization and dimensioning training course.
 Advanced leadership training courses (leadership, team management, & coaching)

Desirable:
 Advanced parameter tuning and system features training course.
 HSPA techniques training course