Rahway Transportation Dispatcher

We are looking for a lead dispatcher. The hours of operation can be during the morning shift, afternoon shift, or evening shift. We can accommodate everyone's work schedule.

We are looking for a reliable Dispatcher. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Responsibilities

• Receive calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders
• Prioritize calls according to urgency and importance
• Use radio, phone or computer to send crews and vehicles to appropriate locations
• Monitor the route and status to coordinate and prioritize their schedule
• Enter data in computer system and maintain logs and records of calls, activities and other information

Skills

• Proven experience as dispatcher or relevant position
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English and Spanish (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma