Ramp Supervisor

Main Accountabilities

• Lead and supervise a team of drivers, assistants, and ramp loaders to ensure timely, accurate, and safe delivery of catering products to aircraft.
• Oversee a team of 40-60 Union/Non-Union employees on the airfield ramp
• Ensure on-time catering of all flights, Coordinating Guide On/Off aircrafts, and replenishment of missing items for multiple airline customers
• Plan, schedule, and coordinate daily transportation activities, assigning routes and tasks to optimize efficiency and meet flight schedules.
• Oversee compliance with all DOT, OSHA, FDA, USDA, and airport authority regulations; foster a strong culture of safety and accountability.
• Conduct pre-shift briefings and end-of-shift reviews to align teams, communicate updates, and address challenges.
• Monitor labor hours, fleet utilization, and equipment usage to control costs and meet productivity targets.
• Identify opportunities for process improvement and implement solutions to enhance operational performance and reduce delays or waste.
• Partner with cross-functional teams including culinary, warehouse, and customer service to ensure seamless handoffs and service delivery.

• Guide, motivate and develop staff within the Human Resources policies
• Make the company's values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems