Ramp/Passenger Service Agent

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We are looking for a dynamic dependable person to join the Rockford Airport Team. If you enjoy being active, working with people and airplanes, this may be the job for you! Flight benefits and paid training included.

Job Summary

The Airline Services Agent is responsible for supporting both ramp operations and passenger services at the airport.

Duties include but are not limited to:

\*Loading and unloading baggage and cargo

\*Marshaling aircraft and operating ground support equipment

\*Assists passengers with check-in, boarding, ticketing and baggage handling

\*Addressing customer inquiries.

\*The role requires strong attention to safety, compliance with airport regulations

\*Excellent customer service skills needed to ensure smooth and efficient airport operations.

Compensation: $19.00 Per Hour

Employment Status: Part-Time

Minimum Requirements

• High school diploma or GED equivalent
• Must hold and maintain a valid driver's license
• At least 1 year of experience in customer service or related field
• Ability to work varied shifts, including weekends, holidays, and nights
• Strong verbal and written communication skills
• Ability to lift and handle baggage weighing up to 50 lbs
• Basic computer proficiency, including the ability to input data and use relevant software
• Ability to pass background checks and comply with airport security requirements
• Ability to fluently speak, read, and write the English language

Perks & Benefits

• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Flight benefits!!! Paid training.
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

Benefits:

• Dental insurance
• Employee discount
• Free parking
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid training
• Pet insurance
• Vision insurance

Work Location: In person