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RCM Implementation Lead
Overview:
Position Summary
This role will require nationwide travel up to 65%.
Responsibilities:
Collaboration & Continuous Improvement:
SALT Dental Partners offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off in order to attract, develop, and retain our employees.
SALT Dental Partners offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression, or any other legally protected status.
Recruiting firms may not submit candidate resumes via e-mail. Recruiters are directed to contact one of our Human Resources representatives regarding current vacancies.
For more information on our career opportunities and benefits, please connect with us at recruiting@saltdentalpartners.com.
Join SALT Dental Partners and be part of a dynamic team dedicated to revolutionizing the dental industry through innovative marketing strategies and exceptional patient experiences. Since our doors opened in 2019, our mission has been to help specialty dental providers grow their practices. SALT is creating a vast network of like-minded dental specialists throughout the country. At SALT, we provide comprehensive support services, allowing dental specialists to focus on delivering exceptional care.
Position Summary
The RCM Implementation Lead will oversee the revenue cycle management aspects of dental practice migrations to the company’s preferred Practice Management System (PMS). This role will work closely with the migration team to ensure a seamless transition of RCM data points, minimize disruptions, and train office teams on best practices for financial workflows. The ideal candidate will have hands-on experience in dental revenue cycle management, particularly with Cloud 9 and Denticon, and a strong background in SOP development and training delivery.
This role will require nationwide travel up to 65%.
Pre-Migration RCM Oversight:
- Conduct thorough RCM data assessments before migration to ensure accuracy and completeness.
- Identify and resolve potential issues in data mapping, including patient balances, insurance claims, and contracts.
- Work with the migration team to ensure all revenue cycle functions transition smoothly to the new PMS.
On-Site Training & Implementation Support:
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Serve as the primary RCM trainer for office teams post-migration, ensuring proficiency including but not limited to:
- Insurance eligibility verification
- Contract creation and management
- Collecting and applying co-payments
- Submitting and tracking insurance claims
- Best practices for patient and insurance accounts receivable (AR)
- Provide hands-on training sessions, both in-person and virtual, tailored to the needs of each office.
Standard Operating Procedures & Best Practices:
- Develop and maintain SOPs related to RCM workflows in the new PMS.
- Update documentation based on system enhancements, compliance updates, and company policies.
- Ensure office teams adhere to RCM best practices for optimal cash flow and compliance.
Collaboration & Continuous Improvement:
- Work cross-functionally with IT, Operations, and the RCM department to address post-migration challenges.
- Gather feedback from offices to improve training materials and system workflows.
- Monitor RCM performance metrics post-conversion and provide recommendations for improvement.
- 5+ years of experience in dental revenue cycle management
- Ability to travel nationwide up to 50%
- Proven ability to create and update SOPs and training materials
- Experience delivering in-person and virtual training
- Strong understanding of dental insurance billing, AR management, and financial workflows
- Ability to travel frequently to offices as needed during migrations
Preferred Qualifications
- Hands-on experience with Cloud 9 and Denticon preferred
- Experience in multi-location dental practice management
- Knowledge of practice transitions and data migration best practices
- Strong problem-solving skills and ability to adapt to fast-changing environments
Benefits
- Competitive salary and performance-based incentives
- Comprehensive benefits package (medical, dental, vision)
- Opportunities for professional development and growth
- Flexible work environment with multi-site travel
SALT Dental Partners offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off in order to attract, develop, and retain our employees.
SALT Dental Partners offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression, or any other legally protected status.
Recruiting firms may not submit candidate resumes via e-mail. Recruiters are directed to contact one of our Human Resources representatives regarding current vacancies.
For more information on our career opportunities and benefits, please connect with us at recruiting@saltdentalpartners.com.
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