Reception

General Responsibilities:

Serve as the first point of contact to the school providing courteous general customer service in greeting visitors and dispensing general school information, either in person or over the phone.

Specific Responsibilities:

1. Welcome, greet, and offer support/guide all visitors to the school.

2. Handles all incoming phone calls and makes appropriate routing.

3. Handles client complaints and routes them as necessary to appropriate personnel.

4. Manages all incoming calls in a prompt and courteous manner.

5. Maintains a daily call log for the academic year and is able to reconcile or provide data on the call logs,

6. Implement procedures and policies as directed by the General Manager.

7. Maintain the client Complaint Form and promptly route the complaint to the GM for handling.

8. Welcomes potential clients .

11 Maintain a log of scheduled meetings to better assist clients when they arrive to the academy premises.

13. Maintain log of visitors to the academy premises when the security guards are busy with controlling the flow of traffic

14. Performs other duties as assigned by the GM

Job Type: Full-time

Pay: KD350.000 - KD500.000 per month