Reception, Admin & Membership Consultant - Active Nation Health Club Yarraville

Overview

Active Nation Health Club 24/7 Yarraville is looking for a customer service superstar to join our front desk team!

Location: Yarraville (with some flexibility to cover Point Cook shifts)
Role Type: Casual, with potential to grow into a permanent position for the right candidate

We know that walking into a gym can be daunting - that's why our mission is to create an inclusive, welcoming space where everyone feels comfortable. We're looking for someone who can bring empathy, energy and positivity to every member interaction, and who is excited to be part of our community long term.

About You

• Enthusiastic, approachable and reliable

• Previous reception and administration experience

• A passion for health and fitness, ideally with basic knowledge of gym equipment

• Comfortable with membership enquiries and sales conversations

• Proactive and able to work independently during quiet hours

• Flexible availability including Saturdays

• Current First Aid & CPR Certificates (or willingness to acquire)

• Looking for a long-term role to build strong connections with our members and community

What You'll Do

• Greet and support members and guests

• Handle membership enquiries and sales

• Build strong relationships and provide excellent member care

• Manage calls, admin tasks and reception duties

• Assist with club social media (content, updates, promotions)

• Help promote and grow the club

• Keep the gym welcoming and tidy

Perks of the Role

• Supportive, friendly team environment

• Free gym membership with access to all Active Nation locations

• Be part of a growing, independent brand with career growth opportunities

How to Apply

Please submit your CV and a short cover letter telling us why you'd be a great fit via the 'Apply' button.