RECEPTION ATTENDANT - LABOUR CAMP

Key Responsibilities:

• Resident & Visitor Support:
• Greet residents, visitors, and contractors in a courteous and professional manner.
• Assist with resident check-in/check-out, room allocation, and key issuance.
• Provide information about camp rules, schedules, and available facilities.
• Direct visitors to the appropriate departments or staff as needed.
• Record-Keeping & Administration:
• Maintain accurate daily records of resident movements, visitor logs, and ID/passport copies.
• Update room occupancy lists and submit daily reports to the Reception Supervisor.
• Assist with data entry, filing, and organizing reception documentation.
• Facility & Operations Support:
• Report maintenance issues, housekeeping needs, or resident concerns to the Reception Supervisor.
• Coordinate with housekeeping and maintenance teams to ensure timely service requests.
• Help monitor common areas to ensure cleanliness and adherence to camp regulations.
• Safety & Compliance:
• Enforce camp entry/exit policies and ensure visitor passes are issued and returned properly.
• Monitor resident compliance with camp rules, including visitor restrictions, noise control, and safety protocols.
• Assist during emergencies by guiding residents, reporting incidents, and following safety procedures.
• Customer Service:
• Address resident inquiries politely and professionally, escalating unresolved issues to the Reception Supervisor.
• Provide translation or language support if required (depending on skills).
• Maintain a professional image as the first point of contact for all visitors and residents in the camp.

Qualifications & Skills:

• Education: High school diploma or equivalent.
• Experience: Prior experience in reception, customer service, or administrative roles. Experience in staff accommodation or labour camps is preferred.
• Skills:
• Basic computer skills, including proficiency with MS Office; familiarity with camp management systems is an advantage.
• Good communication skills in English (knowledge of Hindi, Arabic, or other languages is a plus).
• Strong organizational skills and attention to detail.
• Ability to work flexible shifts, including weekends and holidays.
• Knowledge of basic safety and emergency response procedures is preferred.

Work Environment:

• The role is performed in a labour camp or staff accommodation setting, requiring the Reception Attendant to maintain a welcoming, organized, and safe reception environment.
• The position requires flexibility for working shifts, weekends, and public holidays, depending on the operational needs of the camp.

Job Types: Full-time, Permanent

Pay: QAR1,500.00 - QAR1,800.00 per month