FIND_THE_RIGHTJOB.
Reception Guest Services Agent
JOB_REQUIREMENTS
Hires in
Not specified
Employment Type
Not specified
Company Location
Not specified
Salary
Not specified
Job Location
Dubai,
United Arab Emirates
Experience
1 to 5 years
Qualification Level
Diploma; Graduate
Job Function
Hospitality / Medicare / Account Management
Secretary / Front Office
Skillset
Knowledge of Opera (PMS)
Preferred Jobseekers
Jobseekers from any country
Job Location : Dubai, United Arab Emirates
Job Description :
Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards.
Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests
Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations
Identify corporate leads and build long-term relationships
Drive online name mentions and promote customer feedback
Understand the online guest's feedback and explore options for improvement
Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationaries
Effectively communicate with all departments on all guests' requests and complaints for smooth service delivery
Ensure safety of all guest in line with the safety procedures and guideline
Requirements :
Customer-oriented approach.
Excellent communication skills.
Strong attention to details.
Flexible, agile and able to work under pressure.
Ability to work both independently and in a team.
Proactive and excellent organizational skills.
Ability to provide exceptional customer service to our guests.
Experience :
You will be likely to have minimum of one year experience in Reception department of a hotel.
Knowledge of Opera (PMS).
High School Diploma preferred.
Arabic language is an advantage
Similar jobs
Reception cum Customer Service (Female) – Aesthetic Clinic
Institute of Royal Aesthetic Ply Clinic Co L.L.C
Dubai, United Arab Emirates
6 days ago
Emirati Part Time in Dubai
Taqeef
Dubai, United Arab Emirates
6 days ago
Dental Receptionist/Admin
M M I Dental Center
Dubai, United Arab Emirates
6 days ago
Concept Store Agent (Arabic or Russian Speaker)
Marriott International
Dubai, United Arab Emirates
6 days ago
Call Center Representative
Elora Aesthetic Polyclinic
Dubai, United Arab Emirates
6 days ago
Call Center Agent
MONACO CLINIC (BR OF CSG INVESTMENT L.L.C)
Dubai, United Arab Emirates
6 days ago
Attendant Entry Operations UAEN - Real Madrid - Dubai Holding Entertainment
Dubai Holding Entertainment
Dubai, United Arab Emirates
6 days ago
© 2025 Qureos. All rights reserved.