Reception/ Hotel background

We are hiring for Receptionist with Hotel Background/Experience for our hospital in Abu dhabi

• Greet and check in patients, visitors, and staff in a professional and welcoming manner.
• Answer and direct phone calls, taking messages when necessary.
• Schedule and confirm appointments for patients, coordinating with healthcare providers as needed.
• Verify patient information, insurance details, and update records accurately in the system.
• Handle patient inquiries and provide basic information regarding services, payments, and general facility information.
• Maintain organized filing systems for patient records, forms, and other essential documents.
• Assist with administrative tasks such as billing, coding, and processing insurance claims.
• Ensure waiting areas and reception areas are clean, orderly, and well-maintained.
• Collaborate with healthcare team members to ensure efficient patient flow and coordination of care.
• Follow all established protocols and procedures to maintain patient confidentiality and privacy.

Requirements:

• High school diploma or equivalent
• Prior experience in a healthcare setting preferred
• Knowledge of medical terminology
• Strong interpersonal and communication skills
• Proficiency in using computer software and electronic health records

Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)

Experience:

• hotel industry: 1 year (Required)

Work Location: In person