Receptionist

Entity

Location

Introduction

Responsibilities

You will be responsible to:

• greet patients and other customers in a polite, prompt, helpful manner and provide necessary instructions/directions
• book appointments over phone or in-person for clinics or procedures
• use communication devices like paging system, nurse call system, panic alarm etc. as per requirements
• place orders/update Food Services Department for changes in patients' diet and meal tray as per physician's orders
• coordinate with the Bed Management and Admission Department regarding referral/transfer arrangements of patients as per requirement.
• manage cash including the receipt of payments via debit/credit cards and cheques
• maintain data and keep records of all necessary documents as per institutional guidelines
• provide administrative support to the unit
• ensure tidiness and cleanliness of reception area, as well as unit
• ensure availability of all forms, slips and stationary at all times
• provide assistance to the supervisor in the quality audits
• assist in keeping ward manual updated
• act as a unit coordinator whenever assigned by a manager.

Requirements

To Apply