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Job Description: Receptionist

Key Responsibilities:

  • Greet visitors, students, and parents warmly and professionally.
  • Answer, screen, and direct incoming phone calls and messages promptly.
  • Manage front-desk email communication and redirect queries to the appropriate departments.

Administrative & Operational Support:

  • Maintain visitor logs and issue visitor passes following school protocols.
  • Assist with student sign-ins/outs and recordkeeping.
  • Provide administrative support to school staff when required (e.g., filing, data entry, photocopying).

Coordination & Communication:

  • Schedule appointments, meetings, and manage conference room bookings as needed.
  • Distribute circulars, notices, and relevant communication to staff and parents.
  • Provide accurate information about school programs, policies, and events to callers and walk-ins.

Office Organization:

  • Ensure reception area is clean, organized, and welcoming at all times.
  • Coordinate with maintenance or support staff for any front office requirements.
  • Manage inventory of office supplies at the front desk and raise requisitions when needed.

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