Receptionist

Overview

We are seeking a professional and well-organized Receptionist & Office Executive to be the first point of contact for our organization. This role will combine front desk management with administrative and office coordination duties, ensuring smooth day-to-day operations while maintaining a welcoming and professional environment for visitors and staff. The position also involves supporting internal communications and assisting with HR-related projects.

Key Responsibilities

Reception Management

• Maintain the reception area to a high professional standard, ensuring it is clean, organized, and welcoming.
• Answer, screen, and forward calls/messages promptly and professionally.
• Greet and assist visitors in a courteous and polite manner.
• Manage incoming and outgoing post, courier deliveries, and collections.
• Report any maintenance issues to the appropriate department.
• Coordinate coverage for reception when needed.

Administrative Support

• Monitor and replenish office supplies, including stationery, refreshments, and other essentials.
• Manage and implement the internal event calendar, from small initiatives to larger engagement activities.
• Update office communication boards or digital displays with relevant information.
• Oversee meeting room booking systems and ensure rooms are well-maintained.
• Provide general administrative assistance to various departments as required.

Internal Communications & HR Support

• Manage internal HR communications via company channels such as internal messaging platforms or notice boards.
• Assist with HR projects and ad-hoc administrative tasks.
• Support engagement initiatives and internal campaigns.

Requirements

Qualifications

• Minimum of secondary education.

Experience

• At least 1 year of experience in a similar front-desk, administrative, or office coordination role.

Knowledge

• Proficiency in MS Office applications.

Skills

• Strong verbal and written communication skills.
• Excellent interpersonal skills with the ability to interact at all organizational levels.
• Highly organized with strong coordination abilities.
• Ability to prioritize tasks and manage time effectively.
• Basic social media and internal communication platform skills.

Personal Attributes

• Professional appearance and demeanor.
• Friendly, approachable, and customer-service-oriented.
• Flexible, proactive, and adaptable in a fast-paced environment.
• Collaborative team player with a can-do attitude.
• Ability to remain calm and efficient under pressure.