Receptionist

Receptionist Job Brief:

Are you a personable and organized individual with excellent communication skills? We are seeking a dedicated receptionist to join our team. As a receptionist, you will play a crucial role in creating a positive impression and ensuring smooth operations in the front office.

Responsibilities:

1. Greet Visitors: Welcome guests, clients, and employees with a warm and friendly demeanor, providing assistance as needed.

2. Answer Incoming Calls: Manage a multi-line phone system, screen and direct calls to the appropriate departments or individuals.

3. Handle Correspondence: Receive and distribute mail, packages, and deliveries promptly.

4. Provide Information: Offer information about the company, its services, and basic inquiries from visitors or callers.

5. Schedule Appointments: Coordinate and schedule appointments, meetings, and conference rooms as required.

6. Maintain Reception Area: Ensure the reception area is clean, organized, and presentable at all times.

7. Manage Supplies: Monitor and replenish supplies, such as stationery, and other essentials.

8. Assist with Administrative Tasks: Support administrative staff with various tasks, including data entry, filing, and photocopying.

9. Handle Inquiries: Respond to inquiries via email, phone, or in-person in a professional and timely manner.

10. Adhere to Security Procedures: Follow security protocols, including issuing visitor badges and monitoring access to the premises.

Requirements:

1. Excellent Communication Skills: Strong verbal and written communication abilities are essential for interacting with visitors, clients, and colleagues effectively.

2. Customer Service Oriented: A customer-centric approach with a focus on providing exceptional service to all guests and callers.

3. Organizational Skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain a well-organized workspace.

4. Professionalism: Maintain a professional appearance and demeanor in all interactions, representing the company in a positive light.

5. Tech-Savvy: Proficiency in using office equipment, such as phones, printers, and computers, as well as software applications like MS Office.

6. Problem-Solving Abilities: Resourcefulness and the ability to handle unexpected situations or inquiries efficiently.

7. Attention to Detail: Accuracy and attention to detail in tasks like message-taking, appointment scheduling, and handling confidential information.

8. Flexibility: Willingness to adapt to changing priorities and assist with additional duties as required.

9. Previous Experience: Prior experience in a receptionist or customer service role is mandatory and preferably within the hotels industry.

If you're a proactive and personable individual with a passion for providing exceptional service, we'd love to hear from you! Join our team. Apply now!

Job Type: Full-time

Pay: QAR4,000.00 per month

Application Question(s):

• Are you currently in Doha?
• Do you hold a valid QID?
• Can you obtain an NOC?
• How many years of experience do you have in a similar role?
• How many years of work experience do you have as receptionist in a hotel?
• How much salary are you expecting?
• What is your availability to join?
• What is your level of proficiency in English (reading, writing and speaking)?
• What is your level of proficiency in Arabic (reading, writing and speaking)?