Receptionist

Position: Receptionist (Russian & English Speaking)
Location: Yas Island / Saadiyat Island, Abu Dhabi
Facility: Al Bustan Medical Center Plus L.L.C.

Key Responsibilities:

• Welcome patients with a professional and friendly attitude
• Verify Emirates ID, register patients, and update EMR
• Check insurance eligibility and coordinate with the insurance team
• Handle calls, appointments, and patient queries efficiently
• Manage billing, payments, and daily feedback collection
• Maintain updated doctor schedules and department directories
• Support documentation, cleanliness, and reception workflow
• Coordinate with clinical/operations teams and handle complaints professionally
• Adhere to confidentiality, punctuality, dress code, and safety/quality standards

Requirements:

• Graduate in any discipline
• Minimum 2 years of healthcare front-office experience (UAE preferred)
• Fluent in English & Russian (additional languages are an advantage)
• Strong communication skills & basic computer proficiency
• Professional, organized, and able to work in a busy environment

Job Type: Full-time