Receptionist

We are seeking a friendly, organized, and proactive Receptionist with prior experience in a gym or fitness environment. The ideal candidate will be the first point of contact for our members, ensuring a welcoming and professional experience. Knowledge of CRM systems is essential to manage member information efficiently and assist with day-to-day operations.

Key Responsibilities:

• Greet members and visitors warmly and professionally
• Manage front desk operations, including calls, emails, and walk-ins
• Maintain and update member records in the CRM system
• Schedule and manage appointments, classes, and personal training sessions
• Handle membership queries, renewals, and payments
• Assist in administrative tasks, including reporting and record keeping
• Support gym staff and management in operational tasks as needed
• Ensure the reception area is clean, organized, and presentable
  
  

Requirements

• Prior experience working in a gym or fitness center is mandatory
• Familiarity with CRM systems and basic administrative tasks
• Excellent communication and interpersonal skills
• Professional appearance and demeanor
• Ability to multitask and work in a fast-paced environment
• Basic knowledge of fitness services, equipment, and memberships is preferred