Receptionist

• Greet patients, visitors, and attendants in a polite and professional manner.
• Handle patient registrations, OPD appointments, rescheduling, and front-desk coordination.
• Create and register new patients/clients in the Hospital Management System accurately.
• Conduct patient follow-up calls/messages for appointments, treatment continuity, reports, and feedback as per doctor or management instructions.
• Maintain accurate patient records, follow-up logs, and new client databases.
• Answer phone calls, manage inquiries, and guide patients appropriately.
• Coordinate with doctors, nurses, and internal departments for smooth patient flow and follow-up.
• Support billing desk activities, cash receipts, and basic insurance/TPA coordination if required.
• Ensure patient data confidentiality and strictly follow hospital policies and SOPs.
• Maintain a clean, organized, and presentable reception area.
• Minimum 6 months to 1 year experience as a Receptionist in a hospital or healthcare setup.
• Hands-on experience in patient follow-up and new client/patient registration.
• Good communication skills in English and local language(s).
• Basic computer skills (MS Office; Hospital Management Software preferred).
• Patient-centric attitude and strong interpersonal skills.
• Ability to multitask and work under pressure.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

• Food provided
• Paid time off

Work Location: In person